XSell Motors Hours
Here at Xsell Motors, you will find that our team treats the need of every customer with the utmost respect. We underst
and the everyday challenges consumers face finding the perfect car. However, our history of professional experience and our extensive line of knowledge allows us to ease those challenges and meet your, the consumers, highest expectations.
"Your satisfaction is our primary concern- THIS IS OUR COMMITMENT TO YOU!"
PURCHASED A 2015 MASERATI GHIBLI FROM CHRIS, PUT 4000 MILES ON THE CAR AND THE CAR STARTED KNOCKING, CHRIS TOLD ME IT WAS NOT THEIR PROBLEM. DO NOT BUY... FROM THEM!!!!!!
BUYER BEWARE!!! We drove 13 hours to pick up a car and this is the email that I sent to our salesperson. Hello, just want to ask a couple of questions.... Just to confirm, the car was taken to a local dealership to clear up the 3 manufacturer recalls? When will it show up on Carfax that is was done? Also, the bill of sale stated that the vehicle had 56,435 miles on it but when we drove off I noticed it had 1,200 over that. I understand people driving it to test drive but that many miles over was not addressed to me. Next, do you usually sell a car with an empty gas tank? All my car purchases, even used have never done that. I just thought that was really unprofessional. Lastly, I honestly hope that your not selling "lemons" as we just took the car in to have the brakes replaced which was an additional $1,040, the fan to the air conditioner needs replaced and the cover to the sun roof is missing and needs to be replaced. I guess we'll see what else needs to be done! It would've been nice to be informed of all these things. I cannot buy another car from you or recommend you to anyone else do to these concerning issues. I sent this email to Chris Johnson and still no reply from him, this is the type of customer service you will receive. I can now add to this email as I will be turning this business into the better business bureau for fraud for falsifying the mileage. Mr. Johnson still hasn't emailed me back about having the 3 recalls taken care of. As suspected, it was just confirmed by my local Audi dealership that they were in fact not. We drove this back to our home state which was 800 miles with a dangerous and faulty airbag. Thank God we didn't encounter any issues on the way home. The car was also sold with 3 different brands of tires on it as well and being an AWD car, according to Discount Tires is ridiculous. Chris Johnson and this business is the epitome of a dishonest used car sales business where their only concern is making a dollar with no regards to customer safety, quality customer service and ethical standards. If this is the kind of business you want then good luck!
I was looking for a specific car and they had it in stock. I live in CT, found a car that fit my needs in Philadelphia which is a lot closer than Texas.
Perfect purchase! Love my car & the sales man Chris. The facility and cars available are superb. The deal was fair and priced great. EASY process..... Took less than an hour and road off with my vehicle the same day. Hawkins family will DEFINITELY be back!
Sam and the guys over at Xsell Motors run a great place. They only keep clean cars at competitive prices. The ease of doing business with them makes it... easy to recommend them any day of the week.
It has been a great experience with the whole operation at XSell Motors. Every body treats you like family there, from the Manager to the Salesman to the... Mechanic, Even the person who detail the cars. By the way i am extremely impressed with the new Facility, it looks super !!!!
I bought my 2010 Mustang GT at Xsell Motors last April 2015. Everything went smooth. I drove from Austin to Houston on a Saturday to look at the car and... came back on Monday to pick it up. The overall experience is great. I wish there were more dealers like this one. I highly recommend them to everyone.
I was on the market for a 2015 Toyota 4Runner and XSell happened to have one in the trim and desired color. A few email exchanges with Jay and we were... able to workout a deal. Drove to Houston to pick up the vehicle, spent about 30min. and I was out of there. I would definitely recommend these guys.
I found the car I was looking for listed online on Cars.com by Xsell Motors. I don't normally buy out of state, but in this case I was looking for a very... particular vehicle. They had a pre-owned 2014 Corvette Stingray with the Z51 pkg I was looking for. I send the dealer an email and was surprised to get a very quick response from the manager Jay. I was able to dialogue with him via email very easily. He answered all my questions and even sent me a few extra pictures I requested. There was no pressure this way. We were able to hammer out a deal and they overnighted all the paperwork to me. A few days later I decided to fly and pick it up versus having them help me with shipping the car. Jay had someone pick me up at the airport and take me to the dealership. I have to say I was expecting there to be something not disclosed about the car, but it turns out it really was "like new". Jay was very honest and transparent thru the entire deal. I'm enjoying my new stingray now, but when it's time to trade out I will contact him for a replacement vehicle without hesitation.
Richard- Thanks so much for the kind review. Please let me know if you need anything in the future. Thanks JR
Be careful if they promise to mail your title to you the following week....it means the following month or months......Lots of promises and after sales... they become less nice with each passing day. Promise to call back but never do, etc.
Sir, you bought a car from us wholesale. You are an auto shipper who buys cars and ships them to Africa. You had a clear understanding that you woul...d not receive the title immediately because we did not have it on hand. There was a payoff on this vehicle and we were waiting for the bank to send it to us. Just because you didn't receive the title in your time frame (it was not months) does not give you the right to give us a bad review. We even offered to let you bring the car back for a full refund.