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Riverchase Kia

(156 reviews)

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(156 reviews)

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Always friendly and ready to help.

Always friendly and ready to help. Just purchased my 4th vehicle from Kia in Pelham because of their service. Myron you are awesome and helped so much and made buying easy. I will always recommend you and Kia to friends and family.

Always friendly and ready to help.

Always friendly and ready to help. Just purchased my 4th vehicle from Kia in Pelham because of their service. Myron you are awesome and helped so much and made buying easy. I will always recommend you and Kia to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amy, thank you for your review of Riverchase Kia! We're so glad Myron was able to assist you with your 4th vehicle purchase. Your recommendation means a lot to us, and we look forward to serving you and your family again in the future. Safe travels!

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Clarence made the car buying experience so easy.

Clarence made the car buying experience so easy. He kept in touch to make sure I am satisfied with my new car.

Clarence made the car buying experience so easy.

Clarence made the car buying experience so easy. He kept in touch to make sure I am satisfied with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cheryl, we're pleased to know Clarence made your car buying experience easy and stayed in touch at Riverchase Kia. Safe travels with your new car!

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Gary was very helpful, did not push the sale as most

Gary was very helpful, did not push the sale as most salesman, and helped us reach the payment we were looking for.

Gary was very helpful, did not push the sale as most

Gary was very helpful, did not push the sale as most salesman, and helped us reach the payment we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jimmy, it's great to hear you had a helpful and pressure-free experience with Gary! We hope you love your new ride. - Thank you for choosing Riverchase Kia!

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Tee and Shenea were the best!

Tee and Shenea were the best! Best customer service in B’ham area. They make you feel like part of the family!

Tee and Shenea were the best!

Tee and Shenea were the best! Best customer service in B’ham area. They make you feel like part of the family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dee, thank you for sharing your fantastic feedback about Tee and Shenea! We're honored to have you as part of the Riverchase Kia family. Safe travels!

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This team is absolutely amazing.

This team is absolutely amazing. They took time and dedication for this sale. The did not feel unseen or pressured. I would definitely recommend Garry.

This team is absolutely amazing.

This team is absolutely amazing. They took time and dedication for this sale. The did not feel unseen or pressured. I would definitely recommend Garry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Danielle, thank you for your thoughtful review! It's wonderful to hear that Garry and the Riverchase Kia team made your experience smooth and pressure-free. Your recommendation means a lot to us!

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Love the fat ace friendly services here at greenway Kia.

Love the fat ace friendly services here at greenway Kia. I’m always in and out.

Love the fat ace friendly services here at greenway Kia.

Love the fat ace friendly services here at greenway Kia. I’m always in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Shay, for stopping by to leave Riverchase Kia a wonderful review!

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I am so happy with my purchase thanks to Doris!

I am so happy with my purchase thanks to Doris! She went above and beyond helping me pick the perfect car. My new 2025 Kia K4 at that! She was patient, helpful, and really cared about what I wanted. I will definitely be recommending her to my friends and family.

I am so happy with my purchase thanks to Doris!

I am so happy with my purchase thanks to Doris! She went above and beyond helping me pick the perfect car. My new 2025 Kia K4 at that! She was patient, helpful, and really cared about what I wanted. I will definitely be recommending her to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Terika, thank you for sharing your feedback about Doris and congratulations on your new 2025 Kia K4! We hope you love it. See you next time at Riverchase Kia!

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It was an exceptional car buying experience with Dorris.

It was an exceptional car buying experience with Dorris. She went above and beyond thank you

It was an exceptional car buying experience with Dorris.

It was an exceptional car buying experience with Dorris. She went above and beyond thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your support of Dorris and Riverchase Kia!

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I wish I had waited before I put my last review on here

I wish I had waited before I put my last review on here Ms. Yawnie way Super! I don't know how they did it but had my engine changed out in less than a week. My experience with Kia in Riverchase was totally different than ones I had in previous visits.

I wish I had waited before I put my last review on here

I wish I had waited before I put my last review on here Ms. Yawnie way Super! I don't know how they did it but had my engine changed out in less than a week. My experience with Kia in Riverchase was totally different than ones I had in previous visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Janet, we are so glad to read this feedback about Yawnie and our team! Thank you for choosing Riverchase Kia. It means the world to know how pleased you are with our quick service.

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Go see Shenea.

Go see Shenea. I was tired of buying used cars that stayed in the shop more than in my driveway. Got a brand new 2025 K4 now I know I am set for anywhere I want to go. It was so nice, my daughter bought one too. Her first big girl purchase. Will definitely go here again and again.

Go see Shenea.

Go see Shenea. I was tired of buying used cars that stayed in the shop more than in my driveway. Got a brand new 2025 K4 now I know I am set for anywhere I want to go. It was so nice, my daughter bought one too. Her first big girl purchase. Will definitely go here again and again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather, it's awesome to hear you and your daughter both drove off in new 2025 Kias with the help of Shenea! Here's to many safe and happy miles ahead! -- The Riverchase Kia Team

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