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Prestige Auto Mall

(1,200 reviews)
Visit Prestige Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(330) 582-1237 (330) 582-1237

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Mall from DealerRater.

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great experience

I had a great experience buying a car with Miguel. He was very helpful and and easy to work with! I would definitely go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

No hassle dealership

Most dealers you go to you leave feeling like they are trying to pull a fast one on you, at prestige it is not that way at all. It was easy, no pressure, no games. Chris was great, up front and honest, things couldn’t have been easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Buying a car.

Had a great experience at Prestige Auto Mall, Mike and Scott were very helpful salesmen . Really enjoyed my time, really love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Come see Aaron King, great job he did was very patient and thorough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes C300 Purchase

Ron Perie was pleasant to deal with. The dealership is clean and attractive. Our deal was fair and efficient. I would reccomend Prestige to anyone I know.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Highly recommend

Mike was really awesome! Made the process of purchasing a car really easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lovely Ending...

I can’t say enough about the exceptional service that I received. Ron was diligent, patient, and he worked hard to close the deal. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome customer service

I was shopping for a used car, Ron Perie helped me when I visited the lot. He was professional and courteous. Had the car I requested to look at driven up front and ready for me. He made me feel comfortable and was not pushy at all... as some cars salesmen tend to be. He was knowledgeable of the vehicle and was able to answer all my questions. I let him know what I could afford and he didn't try to upsell me into something more expensive. He really made this car buying experience the best I have had. Ask for Ron to assist you when you go to Prestige.....he is amazing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

I was interested in a Miata I saw in CarGurus. I messaged Scott with a question and within 15 minutes he responded. No hounding or badgering during the interest period. When I finally went in to see the car, both Scott and Miguel could not have been more helpful. So, great price, no pressure, great service added up to me buying the car. A good buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Offer

I called to ask about a car to see how much it is , I got to speak with a salesman I do not recall his name . I offered him a thousand dollars less than the original price and he gave me an attitude and got really rude. Sorry but I could spend my 20k in a place that has respect to their customers. I do not recommend this place !!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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