Reviews
Purchased a Hyundai Certified Pre-Owned Vehicle from Crestmont Hyundai. After 30 days, they still have not provided the warranty! I have contacted Crestmont Hyundai many times to get this is resolved. All I get is excuses with no progress or follow up!
Purchased a Hyundai Certified Pre-Owned Vehicle from Crestmont Hyundai. After 30 days, they still have not provided the warranty! I have contacted Crestmont Hyundai many times to get this is resolved. All I get is excuses with no progress or follow up!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Five stars to Lisa Marie at the desk! She was very efficient and helpful. I'm very pleased with the service and attention I received at this dealership.
Five stars to Lisa Marie at the desk! She was very efficient and helpful. I'm very pleased with the service and attention I received at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My appointment was at 11:15. They didn't even pull my car in until 3 o'clock and finish about 3:30. Carissa also told me she would send me a text or call stating whether I had a courtesy oil change available and I never heard from her.
My appointment was at 11:15. They didn't even pull my car in until 3 o'clock and finish about 3:30. Carissa also told me she would send me a text or call stating whether I had a courtesy oil change available and I never heard from her.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Timely Efficient Kind Professional Informative I was treated with the same respect I try to give others
Timely Efficient Kind Professional Informative I was treated with the same respect I try to give others
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department staff is kind and informative. Service was performed well and in a timely manner, but scheduling the service appointment was extremely challenging.
The service department staff is kind and informative. Service was performed well and in a timely manner, but scheduling the service appointment was extremely challenging.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Professional Professional and completed in a timely manner. Always friendly and the job was completed correctly.
Professional Professional and completed in a timely manner. Always friendly and the job was completed correctly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Facility was clean and had a large number of cars to choose from. While they seemed efficient, it still took to long to complete the purchase.
Facility was clean and had a large number of cars to choose from. While they seemed efficient, it still took to long to complete the purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant and courteous and very helpful Nice nice nice very nice very good very pleasant
Very pleasant and courteous and very helpful Nice nice nice very nice very good very pleasant
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service was very good Kelly was very nice and I she took care everything as promised
Service was very good Kelly was very nice and I she took care everything as promised
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were busy but she was extremely helpful and nice and explained everything to me
They were busy but she was extremely helpful and nice and explained everything to me
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair