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Crestmont Hyundai

(5,378 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(5,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestmont Hyundai from DealerRater.

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Salesman Joe Pisano was great to work with. Had some...

Salesman Joe Pisano was great to work with. Had some paperwork issues, but were resolved. I personally felt that the General Manager could have offered me a better deal on my lease since there were issues with the vehicle in transit.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily & David are always excellent. I would give them 5...

Emily & David are always excellent. I would give them 5 stars. However, after my appointment I noticed damage to my car & called the service as soon as I got home. I sent pictures in to the service center that same day. I have not heard back from anyone. Generally, I always work with David & Emily. They have always been very nice, helpful & pleasant. I am upset this issue has not been dealt with to date.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is friendly and efficient. I'm...

The service department is friendly and efficient. I'm always able to get appointments in a timely manner and I feel like I'm well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went smoothly and on time. This is our third...

Everything went smoothly and on time. This is our third vehicle from this dealership and we will consider them in the future next year when we lease our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was my first time leasing a vehicle. Zach was...

This was my first time leasing a vehicle. Zach was extremely helpful answering all of my newbie questions and showing me the new technology on my car. This was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience. Everyone was very welcoming and...

Had a great experience. Everyone was very welcoming and helpful. Great price on vehicle and am very excited on purchased. Very pleased with the experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took the time to answer all our questions,and not in a...

Took the time to answer all our questions,and not in a rushed way.they made car buying and all the paperwork involved easy to understand and not stressfull.no pressure,just help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zach worked to find the car that we’ve been looking for...

Zach worked to find the car that we’ve been looking for the past several weeks. He was professional, knew his product and was friendly and courteous. Ditto for Nancy in the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I waited over 1-hour for a rotation. I also asked to...

I waited over 1-hour for a rotation. I also asked to look into another issue. 1-hour and 15-minutes later I was given the bill for the rotation and a quote to address the issue. No one ever walked into the store to inform me of what they found but rather they did not even investigate the issue but gave me a quote. Next time I’d appreciate some communication from the shop. Overall I think I wasted over an hour of my time that I will never get back. Next time I will look elsewhere to have work done.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took over 50 days to have a minor repair completed....

Took over 50 days to have a minor repair completed. Broken outside rear door handle. Called every week and was told it should be ready in thr next couple of days.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.