Reviews
Terry in Sales was awesome! The used car manager and...
Terry in Sales was awesome! The used car manager and general manager came over to thank us for our purchase. The service and detail departments were outstanding as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’ve never used Crestmont except for a test drive. I...
We’ve never used Crestmont except for a test drive. I don’t have any other experience other than that. It was many years ago.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We brought the car in because it was making a noise like...
We brought the car in because it was making a noise like a flat tire. The mechanics did something with the brake rotary and charged us $360 and said it was fixed. It was not fixed.it still makes a noise. My husband explain to the lady in a phone call that it was not fixed and she said I’m sorry and they was it. We bought our car there and my sister-in-law about her car there. We got a quote to bring a car in for tires in March but now I’m wondering if we should.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I would recommend them to a friend at first delt with...
I would recommend them to a friend at first delt with Terry I agreed to the deal as soon as loan papers were filled out he began to pressure me to sign called way to many times almost backed out completely because of this so much if he was there would have left Jeff set me up with a young man Joe who was very helpful and the deal went through I am happy with it thanks to Jeff and Joe made me happy with the offer they give me on my on buying my Jeep so I will recommend you just don't go to Terry
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Rashaad did a great job, he was very polite gave me all...
Rashaad did a great job, he was very polite gave me all the information I needed, when the time comes I will recommend him to all my family and friends in need of a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was contacted by Justin Jankovic after I did an online...
I was contacted by Justin Jankovic after I did an online review of the Santa Fe. From the minute Justin contacted me I knew he was the person I needed to speak with concerning the car. When I entered the dealership I was introduced to Justin and after explaining my needs and my requirements he immediately said he would do whatever was needed to satisfy my car buying experience, and he did. We took a test drive and he explained many if not all of the Santa Fe’s features and also took the time to demonstrate many of them. He is very knowledgeable about the Hundai and all of the “bells & whistles” he was excited to show me and offer his assistance if I decided to purchase. Which I did! Tabatha also was instrumental in my purchase for her efforts to meet my financial requirements. I appreciate everyone who was involved in me becoming a Hundai owner. Thanks, Ed Wilson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have our purchased or leased a car for the last 3...
We have our purchased or leased a car for the last 3 years . Ver happy with the sales department . Very courteous .. will definitely come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin was so nice and didnt rush me to pick my car. He...
Justin was so nice and didnt rush me to pick my car. He showed me every one i wanted to see and explained them to me..Very pleasant buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My issue wasn’t diagnosed correctly the first time it...
My issue wasn’t diagnosed correctly the first time it went in. I took it back and they had to order a part. I was told it was safe to drive. Several days later it completely broke down and I had to have it towed. I came to find out the part was in but no one called to schedule me. I wasn’t called to verify my car arrived by tow. When they called to advise the car was done, they forgot to do a different service I requested. I ended up paying for the tow, and twice for the repairs that were misdiagnosed. Also, if the problem had been diagnosed the first time, my extended warranty would have paid for it. It went out of warranty by the time it was properly diagnosed.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe was great to work with. Very friendly and...
Joe was great to work with. Very friendly and knowledgeable. I will recommend family and friends to go to Crestmont. I will be needing another car in a few months and I will definitely give Joe a call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
