Reviews
Perfect
Very efficient. I’m very happy with my car and the service. Nick did an amazing job explaining and being patient with me trying to choose the type of car I liked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Consistency
I’ve been a customer of Crestmont Hyundai for several years. I appreciate their honesty and good work. In this day and age it is refreshing to find a business that looks out for their customers. I am never disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I had a great new car buying experience. Everyone was helpful and friendly. The service department is great too. I would send my friends to this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded my expectations
This service department is top notch!! I needed a lot of work done on my car and they offered a loaner at no cost and no fee for fuel. The also washed the car and cleaned the interior which was much needed and so much appreciated! They are all so friendly and even a tech stopped what he was doing to help me unlatch a baby seat!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sevice
I had my tires rotated. My lug nuts where not tight. One even came off. The rest of my service , oil change and recall seem to be ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about this issue. Although we strive for perfection, we can miss the mark. We are deeply sorry that we were not as thorough as we aim for.
Another good experience
This service department is always on time, competent, fast, friendly and courteous. My experiences have always been the same whether it is warranty work, recall, oil change or a repair service. I really like Crestmont, they seem to always go that extra step when caring for your car and keeping you informed of future repairs that might be needed down the road. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and fair
Joe and Jeff were great to work with. Very knowledgeable and not pushy. Joe was in contact with me for a few weeks without going overboard. Very comfortable working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
This is the 3rd car I’ve purchased from Crestmont. Joe, Crystal and the whole team were great. It was a really good experience. I absolutely recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
The great service starts with the ease of making an appointment, the reminder text, the prompt service department, in and out as promised and the outstanding techs and customer service representatives.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My 2019 Santa Fe
I had a great experience with Joe Yun my salesman. Everything was smooth from beginning to end. I was able to turn in my existing lease and lease a brand new SUV, the exact one I wanted. I highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
