Reviews
Marlon Mustelier, the sales associate was an exceptional
Marlon Mustelier, the sales associate was an exceptional professional and representative for Doral Lincoln. We have been clients of Lincoln for 10 years and Marlon has been the best sales associate we have worked with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was recommended by a friend, and Claudia took care of
I was recommended by a friend, and Claudia took care of me. She was very kind, and I would recommend her 100%.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Doral Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Excelente servicio al cliente y atencion especial del
Excelente servicio al cliente y atencion especial del vendedor para nosotros muy contenta con la compra de nuestro vehiculo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service in every step of the process , mainly
Excellent service in every step of the process , mainly focus in customer needs and support.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Department needs to improve at this Dealership!
Service Department needs to improve at this Dealership!. My Nautilus needed service, called and decided for the Pickup/Delivery feature. Big mistake!. It was picked up after I had to call twice and returned NOT washed or even vacuumed plus, there was a griese spot on the driver side seat!. Don’t bother calling after 5:00pm because they don’t pick up the phone. Next day I asked the Advisor for an explanation and he really didn’t offer one, I think he wasn’t surprised at the poor performance. They came to get my car to “get it cleaned as priority” however, I guess “priority” means different things to different people. The Service Department IS the backbone at any Dealership. It seems Doral Lincoln Management hasn’t figured this out yet!. Very poor customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
overall services was amazing, however the car is missing
overall services was amazing, however the car is missing a couples of things and I haven’t heard back about it .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SERVICE PERSON SEEMS TO NOT WANT TO WORK OR WAS TOO TIRE
SERVICE PERSON SEEMS TO NOT WANT TO WORK OR WAS TOO TIRE GAVE ME AN POOR EXCUSE
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
QUE MAS QUE DECIR QUE TE TRATEN COMO EN CASA!
QUE MAS QUE DECIR QUE TE TRATEN COMO EN CASA!!!!! Desde el 2018 hemos sido clientes de Doral Lincoln!!! Muchas gracias por siempre estar ahi para nosotros y por siempre ayudarnos. Muchas gracias de todo corazón a nuestros vendedores Fransisco y Jarred!!! We love you guys!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with manager and sale person.
Great experience with manager and sale person. Very present experience with the finance manager and dealer staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service.Thank you MrMarlon Mustelier the sale associate.Thank you to everyone who help to buy the Lincoln Aviator 2025.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car