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Valley Hi Honda

(679 reviews)
Visit Valley Hi Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm Closed
Sunday 10:00am–9:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (877) 214-0581 (877) 214-0581
Used (888) 337-9009 (888) 337-9009
Service (866) 487-7532 (866) 487-7532

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Hi Honda from DealerRater.

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The service workers (especially Val) were so nice and

The service workers (especially Val) were so nice and polite. Called me as soon as my car was ready and explained to me what was done. Fast and easy. Love the Honda dealership.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's fantastic to hear that you had a positive experience with the service workers at Valley Hi Honda, especially with Val. Their kindness and politeness, along with prompt communication about your car's status and what was done, reflect their commitment to excellent customer service. It's great that your experience was fast and easy, making your visit to the Honda dealership enjoyable. Thank you for sharing your feedback, and we're glad to hear that you love Valley Hi Honda!

I had the best advisor at Valley Hi Honda.

I had the best advisor at Valley Hi Honda.Thank you Melina, for the excellent service you provided for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's wonderful to hear that you had such a positive experience with Melina at Valley Hi Honda! Having the best advisor can truly make a difference in your overall satisfaction with the service. Thank you for recognizing Melina for the excellent service she provided you. If you ever need assistance in the future, don't hesitate to reach out to her or the team at Valley Hi Honda.

The person that attended me was very friendly and super

The person that attended me was very friendly and super courteous, I’ve been coming there since I moved up here and there is one person that ruins the experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you've had positive experiences with the majority of the staff at Valley Hi Honda, particularly noting their friendliness and courtesy. However, it's unfortunate to hear that there's one person who has negatively impacted your overall experience. If you feel comfortable, it might be helpful to provide constructive feedback directly to the management team at Valley Hi Honda. This way, they can address any concerns and work towards ensuring consistently excellent service for all customers. Your feedback can be valuable in improving the overall experience for everyone who visits the dealership.

Friendly, fast and clean work.

Friendly, fast and clean work. My repairs where done before the promised time. The waiting lounge is nice and clean

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

It's great to hear that you had such a positive experience at Valley Hi Honda! The fact that they were friendly, fast, and provided clean work is a testament to their commitment to customer satisfaction. It's always a pleasant surprise when repairs are completed ahead of schedule, and it's even better when you can wait comfortably in a nice and clean lounge. Thank you for sharing your feedback, and we're glad to hear that your experience was so positive!

Good service great personal great experience treat you

Good service great personal great experience treat you like family always willing to have go the next mile

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It sounds like you've had an exceptional experience with Valley Hi Honda! Being treated like family and experiencing great service from their personnel truly enhances the car-buying or servicing experience. It's fantastic to hear that they're always willing to go the extra mile for their customers. Building relationships and providing top-notch service is key, and it sounds like Valley Hi Honda excels in both areas. Thank you for sharing your positive feedback!

Great service.

Great service. Richard Ortega was extremely helpful and quick. He helped me right away and kept it simple.. rortega@valleyhi.com

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Richard Ortega provided you with such helpful and efficient service at Valley Hi Honda! Keeping things simple and assisting you promptly is what we aim for, and we're glad Richard delivered on that promise. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

Shirley made an extra effort to assure my car was

Shirley made an extra effort to assure my car was finished the same day. Thank was greatly appreciated! 😊

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Shirley went above and beyond to ensure your car was finished on the same day at Valley Hi Honda! Providing exceptional service and accommodating our customers' needs is our priority, and we're glad Shirley was able to make that happen for you. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to assist you! 😊

Customer service was very prompt to help when I arrived.

Customer service was very prompt to help when I arrived. Also everyone was very professional.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We're thrilled to hear about your positive experience with our customer service team at Valley Hi Honda! Providing prompt assistance and maintaining professionalism are key aspects of our service, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

Always a pleasure to deal with Valley Hi Honda

Always a pleasure to deal with Valley Hi Honda Victorville! Very friendly, helpful and professional!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're thrilled to hear that you always have a positive experience at Valley Hi Honda in Victorville. Providing friendly, helpful, and professional service is what we strive for, and we're glad to have earned your trust and satisfaction. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

Great service!

Great service! They were amazing and took care of me from the moment I walked in the door

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you received great service and felt well taken care of from the moment you walked in at Valley Hi Honda! Providing an amazing experience for our customers is what we aim for, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!