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Valley Hi Honda

(674 reviews)
Visit Valley Hi Honda
Sales hours: 10:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm Closed
Sunday 10:00am–9:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (877) 214-0581 (877) 214-0581
Used (888) 337-9009 (888) 337-9009
Service (866) 487-7532 (866) 487-7532

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Hi Honda from DealerRater.

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A Great Experience!

A Great Experience! Carson was super helpful and always kept me updated on the progress of my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your thoughts about your experience with Valley Hi Honda. We appreciate your business and hope to see you again soon! Michael Thomason Service Director mthomason@valleyhi.com 760.962.9600

As company service shops go, this one always gets me out

As company service shops go, this one always gets me out in an hour, can’t complain…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Valley Hi Honda. Michael Thomason Service Director mthomason@valleyhi.com 760.962.9600

very welcoming and kind employees but service takes too

very welcoming and kind employees but service takes too long i’ve waited up to 3hrs just for an oil change..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are glad our team made you feel welcome, and we are sorry your visit took longer than expected. We want to make this right. Please reach out to our Service Drive Manager, Melina Wilson, at mwilson@valleyhi.com or 760.962.9600 so we can improve your experience.

I took my SUV for Oil change and the advisor expert

I took my SUV for Oil change and the advisor expert answered all my questions. I really appreciate your excellent service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for sharing this. We are happy to hear our advisor took great care of you and answered all your questions. We appreciate you and look forward to helping you again.

Great device!

Great device! Very fast and Joanne (sales advisor) is great! I was very satisfied with the services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Thomason Service Director mthomason@valleyhi.com 760.962.9600

This company is the best I’m very happy customer service

This company is the best I’m very happy customer service is is the best service they very professional and helpful in everything they do good work they help us with everything and my wife was very happy with salesman and finances department I will recommend freands family to come buy cars here because they do care about customers 100% in everything they do including getting the car wash they are very friendly to customers is been the best experience buying a car I have ever this place is the best place to come for your next car to buy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear you and your wife had such a great experience with our sales and finance teams. We truly appreciate your recommendation and are glad our team made the process easy and enjoyable. Enjoy your new car!

Excellent Service.

Excellent Service. Helpful advisors Joan and Fred. They tried to work on my demands or requests. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! We're glad Joan and Fred were able to assist and make your visit a positive one. We appreciate your feedback!

Great customer service.

Great customer service. I will visit same location again soon. I recommend it to other customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words and recommendation! We’re happy you had a great experience and look forward to seeing you again soon.

While just arriving on a trip, a sudden clutch issue

While just arriving on a trip, a sudden clutch issue forced me to look for service in a city I am unfamiliar with. Valley Hi Honda took care of my repair the next day. All the Staff were professional, friendly and helpful. They provided good clear information about my repair and covered my Lyft ride back to the Hotel. They turned what might have been a bummer day into a pretty good day. Very Happy with their team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience! We’re so glad our team could help turn a stressful situation into a positive one. We appreciate your trust in us and are happy we could get you back on the road quickly and safely.

Service advisor, very professional, knowledgable

Service advisor, very professional, knowledgable courteous and helpful i’m recommending to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and recommendation! We’re glad our team took great care of you.