Skip to main content

DARCARS Toyota Baltimore

(213 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (410) 753-4702 (410) 753-4702
Used (410) 487-0585 (410) 487-0585
Service (410) 696-4865 (410) 696-4865

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Toyota Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy getting a new lease

I came in today to drop off my current lease and get a new car. Waverly was helpful and informative and lead me to the right car without being pushy. If not for the other customers, I would of been in and out in a couple hours. Great service and a nice guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you so much for the great review.

Exceelnt service

We found DARCARS online and saw that they had a number of excellent vehicles at exceptionally reasonable prices. We made a quick trip one afternoon and had a wonderful experience. Adula, our salesperson, was friendly, helpful, extremely knowledgeable and very patient! We test drove a number of cars before finding the best one for us. Devin in the sales department was also great to work with -- he was fast but thorough and very helpful in navigating our lease. The whole process took just a few hours and we are thrilled with our car. Overall we had an exceptional experience at DARCARS and would highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent!

I went to this dealer after being told by several other dealers there was nothing they could do for me and they got the job done. They were polite and service was fast. My sales rep was Waverly Chambers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Waverly Chambers gave great service. He directed me to the best insurance company with great deals. He made sure I left happy . I recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Finance Team

I would like to commend Darcars Finance Staff. While acquiring my loan, I had the pleasure of meeting two wonderful Finance Managers (Juan and Devin). They worked diligently to get me a loan with an interest rate/car payment that I was comfortable with. Despite another staff person ( NO customer service skills at all) there that was trying his best to sell me my vehicle of choice at a very high interest rate/payment. Juan and Devin were really knowledgeable, adequate, and displayed great interest in my concern of what I wanted. I can't express enough how I REALLY APPRECIATE them. I look forward to doing business with them again!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for sharing! We are thrilled our team was able to assist. Welcome to the DARCARS Family. Look forward to seeing you again soon!

MARVELOUS EXPERIENCE!!!!

I would like to start off by saying I had a MARVELOUS experience while patronizing this establishment. I was in the market to purchase a vehicle over a year ago, but I couldn't find my salesperson from a previous dealership that sold me a vehicle. I found him, Waverly Chambers !!! When I got the word that he was at Darcars Toyota I immediately called and scheduled an appointment with him to test drive a vehicle. The vehicle I wanted was at one of their sister dealerships in Silver Springs and he went to pick it up for me. Waverly has EXCELLENT customer service and strive to make his customers happy. He always go above and beyond to make sure you get what YOU want. I would recommend anyone in the market of purchasing a vehicle to shop this location. I am VERY HAPPY with my new purchase of my new 2015 GMC Yukon!!!! It was worth the wait until I found Waverly Chambers. My husband will be in the market to purchase a truck soon and we are going back to make that purchase via Waverly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations! We cannot thank you enough for sharing your lovely words. Please let us know if you need anything, we will be happy to help. Enjoy your awesome new Yukon!

MARVELOUS EXPERIENCE!!!!

November 14, 2016 I would like to start off by saying I had a MARVELOUS experience while patronizing this establishment. I was in the market to purchase a vehicle over a year ago, but I couldn't find my salesperson from a previous dealership that sold me a vehicle. I found him, Waverly Chambers !!! When I got the word that he was at Darcars Toyota I immediately called and scheduled an appointment with him to test drive a vehicle. The vehicle I wanted was at one of their sister dealerships in Silver Springs and he went to pick it up for me. Waverly has EXCELLENT customer service and strive to make his customers happy. He always go above and beyond to make sure you get what YOU want. I would recommend anyone in the market of purchasing a vehicle to shop this location. I am VERY HAPPY with my new purchase of my new 2015 GMC Yukon!!!! It was worth the wait until I found Waverly Chambers. My husband will be in the market to purchase a truck soon and we are going back to make that purchase via Waverly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

Audla Carr was a great salesman friendly pleasant. He went above and beyond to do his best to get us into a car He has a great personality happy always smiling. Donna Mudd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you so much for this wonderful review!

Winning Team!!!!!

My sales associate and finance person were outstanding! After having my car stolen I needed a replacement immediately and Waverly made that happen. I would absolutely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We were happy to assist! Enjoy!

Awesome!!! Top Notch!!

I was skeptical about coming in. But once I got here, I was treated with the utmost professionalism and respect. They did all they could to help me walk out with a great car. Adula and his team really looked out for me. When it is time to come and get an upgrade, I will DEFINITELY come back to this location!! They just gained a lifetime customer! I will refer as many people as I can ! Wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you for the wonderful review. Enjoy your new vehicle.