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Volunteer Auto Group

(243 reviews)
Visit Volunteer Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed

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(855) 216-3535 (855) 216-3535

Inventory

See all 144 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2025.
When you start shopping for your next vehicle, you'll want more than just a dealership to sell you something. You'll want a partner in the process. Someone to help you find the right car and the right deal. That's the sort of experience you'll find when you work with the team at Volunteer Automotive Group. Serving drivers all over the Knoxville and Oak Ridge, TN area, our dealership can help with all your driving needs.
Over 225 Quality Pre Owned Vehicles In Stock in Maryville Tn. 2 Locations Just a short drive from Knoxville

Service center

Phone number (865) 978-6631

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volunteer Auto Group from DealerRater.

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We bought a car from them With in one week it started having a transmission seal leak Dealership agreee to replace the seal Then the day before it’s supposed to be fixed they contact me, after agreeing to fix the seal saying now they can’t and won’t That is not how you do business If you agree to fix a issue than you should honor It I have text messages verification of them agreeing to do the repair

We bought a car from them With in one week it started having a transmission seal leak Dealership agreee to replace the seal Then the day before it’s supposed to be fixed they contact me, after agreeing to fix the seal saying now they can’t and won’t That is not how you do business If you agree to fix a issue than you should honor It I have text messages verification of them agreeing to do the repair

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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Best car Lot every. Dillon Hunt was best ever thank you so much. I would send anyone there to be blessed by Dillon was awesome.

Best car Lot every. Dillon Hunt was best ever thank you so much. I would send anyone there to be blessed by Dillon was awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re thrilled to hear our team made your experience exceptional. Thank you for choosing your used Hyundai Sonata and for recommending us to others. Enjoy every mile in your new ride.

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Josh Call at volenteer auto is amazing to do buisness with! Weve bought 3 cars from him now. He's always done us right! He works with you to try to get you the lowest payment and is very knowledgeable about what he does. I know there is no such thing as a honest car salesman but hes as close as it gets! Go see him if you want a good reliable vehicle!

Josh Call at volenteer auto is amazing to do buisness with! Weve bought 3 cars from him now. He's always done us right! He works with you to try to get you the lowest payment and is very knowledgeable about what he does. I know there is no such thing as a honest car salesman but hes as close as it gets! Go see him if you want a good reliable vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re delighted you’ve chosen us for three purchases and that you’re enjoying your used Dodge Ram 1500. It’s great to hear our team could help you secure favorable payment options and provide the guidance you needed. We look forward to assisting you again whenever you’re ready.

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I came in looking on a budget, and Torey was very kind and professional with me and helped me find exactly what I needed!

I came in looking on a budget, and Torey was very kind and professional with me and helped me find exactly what I needed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We’re pleased you found a budget-friendly used Nissan Altima Hybrid that fit your needs. Our team is glad to have provided professional and attentive service. Enjoy every drive in your Altima Hybrid!

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Torey was great help and was very helpful with the situation I was in and I appreciate him and the manager team over at the west lot!!

Torey was great help and was very helpful with the situation I was in and I appreciate him and the manager team over at the west lot!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re glad our west lot managers could assist you with your situation. Thank you for choosing a used Dodge Charger. We look forward to assisting you again.

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10/10 experience would definitely recommend to all my friends and family. The WEST location took care of everything throughout the entire process. My next vehicle will also be purchased here!

10/10 experience would definitely recommend to all my friends and family. The WEST location took care of everything throughout the entire process. My next vehicle will also be purchased here!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for recommending our West location to friends and family, and we’re glad our team handled everything smoothly for your used Chevrolet 2500. When you’re ready for your next vehicle, we look forward to assisting you again.

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Didn’t have the best credit and they still got me in the vehicle I wanted. Hands down best car buying experience yet. The team here went above and beyond to get me approved

Didn’t have the best credit and they still got me in the vehicle I wanted. Hands down best car buying experience yet. The team here went above and beyond to get me approved

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We enjoyed helping you get approved for the Dodge Charger you wanted despite credit challenges. It’s fantastic to hear this was your best car buying experience yet. Feel free to reach out if there’s anything else we can do.

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Donnie Lockett helped me purchase the vehicle of my dreams. Extremely thankful for him and all of VolAuto.

Donnie Lockett helped me purchase the vehicle of my dreams. Extremely thankful for him and all of VolAuto.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We’re delighted we could help you drive home in that Cadillac Escalade you’ve been dreaming of. Thank you for your kind words and enjoy every moment behind the wheel.

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Loved my experience, Franklin was a great! Very kind and personable, will be buying all my future vehicles from him at Volunteer Auto Group!

Loved my experience, Franklin was a great! Very kind and personable, will be buying all my future vehicles from him at Volunteer Auto Group!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It’s wonderful to hear you had such a positive experience and felt well cared for. Thank you for choosing your used Nissan Altima with us. We look forward to assisting you when you’re ready for your next vehicle.

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Great People. Very east to work with. Very thankful for all of the help throughout the years. Go see them 2313 East Lamar Alexander Parkway Maryville Tn.

Great People. Very east to work with. Very thankful for all of the help throughout the years. Go see them 2313 East Lamar Alexander Parkway Maryville Tn.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for trusting us with your Chevrolet 1500 over the years and for highlighting how easy our team is to work with. We appreciate your continued support and look forward to helping you again in the future.

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