Skip to main content

North Park Toyota of San Antonio

(1,952 reviews)
Visit North Park Toyota of San Antonio
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:00pm
Tuesday 9:00am–8:30pm 7:00am–7:00pm
Wednesday 9:00am–8:30pm 7:00am–7:00pm
Thursday 9:00am–8:30pm 7:00am–7:00pm
Friday 9:00am–8:30pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (210) 764-5358 (210) 764-5358
Used (210) 764-3053 (210) 764-3053
Service (210) 764-5376 (210) 764-5376

Reviews

(1,952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Toyota of San Antonio from DealerRater.

Want to share your experience with this dealership?

Write a review

Got a new car.

Thank you the car dealer named Albert . He did a awesome job. Sold me the right car. As soon as you walk in they greet you very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for highlighting some of our staff who helped make your experience so great!

Awesome service

We've been a customer of Richard's for many years. Hes always delivered the utmost superb service and highly recommend him to anyone wanting or needing to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions! Thank you!

Buying a car made easy

Never felt hassled or taken by my salesman and got a good trade-in. Finance rates suck even with my great credit! Will probably be refinancing through my own bank. My salesman John was kind and didn’t force me into anything other than what I was looking for, and quickly got me through the process. I’m also excited about the service they provide after you buy the car even though I haven’t gotten to try it yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Kasey, we are so glad to hear that you had a great experience at our dealership. Thank you for your business and enjoy your new vehicle!

Great customer service

When ever I am in for service Fred makes me feel like a family friend. He takes an interest in me and my family. He always makes sure my car is ready for whatever life throws my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that Fred has been there to take care of you!

New Tacoma

Gabe worked with me and made the process very easy and I liked working with him. I would gladly buy a car from him again. I was non-plussed during the paper work signing process. I sort of expected that with a 24 hour lead time that the stack of papers would be ready to go...but it seemed that nothing was done in advance. Once I established that I did not want to be up-sold, the process went much faster although it still took a full hour and I missed an appointment as a result...you could do better. One tire was low enough to trigger the tire pressure light - so some technical serviced one tire. So the tires show the following pressures 35, 31, 31, 29. Thanks for nothing. I don't like to drive with tires like that. At least the service light was extinguished. And by the way, teach somebody at Toyota HQ something about Chemistry. If you mount a tire on a rim the tire is already about 98% of its final diameter and it is full of air -- you know, 20% oxygen and 59% nitrogen. Now inflate the tire to final pressure with nitrogen and the ratio is perhaps 18 % oxygen and 61 % nitrogen. So how can Toyota charge $99 for a tiny amount of nitrogen and say the tire is inflated with nitrogen. Unless of course I missed my guess and someone purged the tire in a 100% nitrogen environment and perhaps it is really filled with 100% nitrogen? I doubt it. I see no value here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and your suggestions for improvement! We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction, and we thank you for the purchase of your new vehicle! Please let us know if there is anything else we can do to assist you and we would be glad to help. Thank you!

100% Amazing!

Amazing experience at North Park Toyota! Sales Consultant Albert Uribe and Finance Manager David Villarreal made this experience memorable with their great customer service and attention. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this!

Great sale and services

We have been buying cars with North Park since 2010, and we keep going back for the service provided by you'll and will continue as long as you do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions! Thank you!

The only place I go for service.

Service is always great - I don't go anywhere else. Fast - friendly and fair plus you get a free car wash with your service. Thanks,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Service Work

Took 2007 Tundra in for inspection, oil change and general check up. Fred Duron is our representative and has been for years! We can always count on him to treat us fairly and recommend only what is really needed. He ordered the part and will take care of the truck when the part arrives. He even gives us an idea of what our vehicle may need on the next visit or two. Helps us plan. Within our family, we have two Tundras, one Rav 4, one Scion, and we have all service done at North Park under Fred Duron's care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation! Your wonderful comments keep us motivated and working hard for all of our guests. We truly appreciate the opportunity to earn your business!

Service issue fix good job

They manage to get fix my cleaning package issue due to different company I had when I got my truck good work from them thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your 5-star rating! If you need anything else at all, please come back to see us.