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Southwest Auto Sales

(669 reviews)
Visit Southwest Auto Sales
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(260) 204-0718 (260) 204-0718

Reviews

(669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southwest Auto Sales from DealerRater.

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The salesmen were great. Funny and helpful. Offered me...

The salesmen were great. Funny and helpful. Offered me something to drink. Russell told jokes to pass the time. They made sure the car was ready for me to drive off the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I'm very happy with the car and the service I got at...

I'm very happy with the car and the service I got at South West auto and would recommend them to anyone I had a great experience and will do more business in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff was freindly and knowledgable. They were up...

The staff was freindly and knowledgable. They were up front with everything and explained things in detail. Will definately be doing buisness with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome service. Great place to do your car shopping....

Awesome service. Great place to do your car shopping. Would recommend to anyone looking for a car. Was a great pleasure dealing with Russel Gaby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

months ago...  I have had nothing but the best great...

months ago...   I have had nothing but the best great service and experiences at Southwest Auto. When I bought my car, Mr Russel Gaby and his team were very friendly and informative made the car buying process a breeze. The service team has exceeded my expectations each and every time I come in. I would recommend them to anyone looking for a reliable team to purchase and service a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Just purchased my vehicle from Russell. Russell is very...

Just purchased my vehicle from Russell. Russell is very professional, prompt, friendly and provided an excellent customer buying experience. I definitely recommend going to Russell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Needed an excellent priced, reliable van.

I was pleasantly surprised. They were very attentive, friendly, and certainly not pushy. They heard what I was saying and answered all my questions. I bought the vehicle the day we test drove it. That is not my norm, but I felt very confident even though I am usually quite skeptical.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Russel was phenomenal!! He was very patient and helpful...

Russel was phenomenal!! He was very patient and helpful throughout the entire process. I drove over 3 hours to get my car and he made the trip worth it. He Puts his customers first and made me feel very comfortable. I highly recommend Southwest Auto Sales and I’ll definitely be back because of Russel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly staff would definitely recommend A+ service 👍🏻...

Friendly staff would definitely recommend A+ service 👍🏻 Not the typical car lot no pressure sales made to feel like a person and not just a number.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Was a fantastic experience. Russel was such a great help...

Was a fantastic experience. Russel was such a great help and gave us plenty of information. I am very satisfied with the whole process. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.