Jack Giambalvo Buick GMC

I have nothing but good to say about Jack Giambalvo GMC. The entire team continuely goes above and beyond . Very friendly and professional and very polite personnel Totally Stress free dealership . Our salesman’s business card speaks the truth . Bob M. Does not just sell cars he makes friends and we countiue to experience the hospitality from everyone. The service department is excellent . And this dealership is so worth our 2 1/2 hr ride from our home. And by the way I love my 2017 Sierra Denali HD Ron and Nancy W. Woolrich, PA

I was looking for a used encore. I have bought 2 cars already from the franchise. Went to buy the 3rd. Picked the car out but the sales department wouldn't deal on it. I offer a price they said no. I went to hanover saw same car make model and package. $2500 cheaper with 10k less miles. So i bought it. Still under warranty had an issue took it buick in york service department was one of the best. They did a great job. And very friendly. A week later i see that they lower the price to what i offer. They could of had the sale a week ago. Maybe time to look for a new sales manager.

On Jul 18, 2017 you gave us this review: 5.0 /5 Wonderful purchase experience. Great price, very friendly sales dept. My truck was detailed and ready to go when I got there to pick it up. They thoroughly explained all the features of the truck. I would highly recommend them.

bought my first car there in 1994, and I am still buying there every 2 years since. Never had a bad thing to say about this group. from the service department to the sales people. Lance, Joel, Bob all very knowledgeable about all the GM products and will speak to you like a real friend not trying to upsale everything and I am always treated with smiles. Feels like I'm at a country club with all the happy people there.

This place does FALSE ADVERTISING!! They advertise a price online then when you go in the price jumps up!! I was looking at a vehicle online and was very interested and then when I went in to look at it the price was not as advertised!! They kept making excuses and didn't even want to work out a deal with me!! Don't get me wrong I have the money but I was defenently NOT BUYING FROM THESE GUYS!!! THEY HAD AWFUL CUSTOMER SERVICE!! At one point they stated I had been their before and I never have set foot in that place at all!! Plus I know how much my trade in is worth and other dealers wanted to give me close to 10k more for it!!! DEFINITELY DON'T RECOMMEND THIS PLACE AT ALL!!!!!!!! They lost my business and much much more!!!!

Bought a used car from this place less than six months ago. First off, they advertised it as having 40K miles less than the vehicle actually had. They said it was fully detailed and had one previous owner. NOT. Come to find out from their own CarFax, obviously more than one owner. Detailed? NOT. My hands were nearly black from the previous owners obvious smoking because Clorox and Lysol wipes were gray/black from smoke on the steering wheel, dash, door jams, gear shift...all interior fixtures. Further cleaning/detailing of our own evidenced the previous owners purchase receipts and cigarette box! But, I was told the owner didn't smoke?!? Also two door handles have already broken and been replaced at my expense and there are electrical issues with front headlights. Now, let's move to the major issues. In less than six months from the purchase date, the vehicle is back in the shop for the second major repair. The first major repair was a bad wheel bearing and hub assembly. Okay, we bought into the extended vehicle warranty so we figured, used car...sometimes they have issues. BUT, less than thirty days later, and the AWD won't disengage?? Seriously? They're reply/offer: "I understand your frustration, and will gladly trade you out of into a different vehicle and make no profit." I guess you won't make a profit because, hmmmm, the profit was already made when we purchased this falsely advertised broken down vehicle?? Avoid this dealership like the plague.

From making the phone call to secure my appointment to picking up my car once it was finished, went very well. I appreciate that Ben saw me through my appointment - scheduling through follow-up. My repairs seem to be great! Appreciate the professionalism.

was fast, professional and repair/replacement took care of problem. Facility looks good and staff friendly.

Excellent and prompt service as always. They even honored a coupon which had expired! I especially like the service door opening when I drive up and being greeting promptly.

Great staff. Personable, friendly, prompt service. Probably the best service dept. & dealership I have dealt with.