VanDevere Chevrolet

Can Devere has reliable mechanics and my amazing service manager Darin Ellinger! They have a great shuttle service as well! I can always depend on them!

I don't understand how everyone but me had a good experience. I went there to purchase a truck was shown it AND THEN was told someone e else had money on it . So I ask can I put money on it in case ,sure my salesman Vincent Gray sure ! And if the other guy doesn't make a move by Friday morning it's yours . Friday came I called him ,oh the guy sent a wire transfer ,BUT if he doesn't come claim it by close of business on Saturday it's yours. Saturday I called 3 times paged 2 times finally I get the answer yeah he picked it up. Monday morning I hear from 2 people at the dealership ,trucks still there am I interested ? Sure I am ,Tuesday I call the guy is finally there picking it up . I WORKED AS A TECH FOR 50 YEARS IN VARIOUS DEALERSHIPS THE ONES THAT SURVIVE KEEP THEOR WORD

I always go to VanDevere. They are very polite and accommodating. I simply did an oil change and tire rotation but they informed me of other work that could be done. While I was there, I spoke with Brian, the sales person from whom we usually purchase our vehicles. I now have a deposit on a new vehicle.

As always , I get excellent service, it?s, clean everyone is smiling and never long waiting, I like the video,where there are showing what they are doing to your car,, popcorn is good along with coffee and pop and snacks

This is a very nice dealership to go too, they have very nice employees that work there. I've only been there a few times, but they have always been very helpful with answering any questions that I had when I went in to get my car serviced.

it was a very easy time once we found the car we wanted. Everything was done in less than 2 hours and i drove away with my new car!!!

Very knowledgeable and friendly, always willing to help you understand the vehicle and the warrantys

My family had a generally poor experience. We arrived at the appointed time, but the seller wasn't ready. Then when we took the car out, it had several obvious mechanical problems. The seller assured us it had already been through a rigorous inspection. The AC didn't work and there was a loud clanging sound on every bump. The seller said they'd get it fixed within hours and expected us to sign/pay, pending repairs. I'm glad we didn't, because they strung us along for several days, breaking repeated promises to follow up. We went elsewhere. What a waste of time.

I’ve dealt with the service center on V. Odom for 3 years, and it’s been nothing but terrible service and poor communication. They leave you on hold forever, don’t follow up, and never keep you in the loop. It feels like they don’t care about their customers at all regardless of what their hold recording says they do not treat you like family, you will get lost in the shuffle and customer service is not their number one priority. Pricing is unclear, and it’s hard to trust what they say about “necessary repairs”. The service center has had my car since Saturday. I was informed by a manager that my car wouldn’t be looked at Saturday because they were too full but Monday morning my car would be at the top of the list and would be a priority. I was also advised that I’d hear about being able to get a rental while they had my car. I never heard anything from anyone on Monday so I figured I’d wait until Tuesday to follow up. Tuesday morning I got a voicemail from someone in the service center saying that I missed my appointment on Monday when they’ve had my car this entire time! I called to speak to a manager and was placed on hold for over 20 minutes with someone picking up the phone and then placing it back on hold without even speaking, checking in or apologizing for the long hold time/delay of speaking with someone. I’ve been spending $100+ a day on Lyfts trying to get my 1 year old son to daycare, me to work and then back to his daycare and then home with no idea on when my car would be looked at, fixed, and returned! After years of giving them chances, the first chance I get to trade my car in at another dealership I am leaving Vandevere and I won’t be back. I don’t recommend them to anyone and I wish I would’ve done more research before purchasing a car from here.

Price high ,to much time ,for check out guys seemed to be having a meeting or talking to long , have meeting at another place or time