Reviews
Slight oil leak on just purchased, used car from them.
Slight oil leak on just purchased, used car from them. Luckily my extra warranty will cover the repair in future when it is identified, after it gets worse. Although the inspection process, and warranty process are confusing, Natasha is a very good , friendly and very knowledgeable service advisor to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear that Natasha was able to make what can definitely be complicated processes, easier to understand!
Walter Hyundai was easy to work with while leasing our
Walter Hyundai was easy to work with while leasing our 2nd Tucson through them. The sales person (Azzaria Felix) was very friendly and knowledgeable discussing our options and choice of vehicles!!! Also, Walser Hyundai’s process of working strictly with the sales person (including the ‘finance piece’) saves time. At other dealerships, one works with both the sale person and a finance manager. (This makes for a long 5 hour day, instead of the 3 and one-half hour time period at Walser!!)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Azza is friendly to the max! Thanks for an awesome review! We're glad we we're able to streamline the buying process by living our "One Person, One Price" motto! We hope you're enjoying your second Tucson and we're here when you're ready for your third! :)
They were very friendly and eager to help.
They were very friendly and eager to help. Probably good people to do business with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We like to think so! Thank you for your review! We're ready for you when you are!
Thorough.
Thorough. Attentive. Knowledgeable follow up contacts were above expectations. Made sure I was comfortable in my new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Samson and GM Erikka love to go above and beyond to make sure your chosen vehicle is still the right one for you! Thank you for the review, its great to know we got you into the perfect fit!
Azza was fantastic to work with in getting my new Hyundai
Azza was fantastic to work with in getting my new Hyundai Ioniq 5. She was very knowledgeable without putting pressure on me to make a decision. She was super friendly and I'd get a new car and recommend from Walser again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We agree, Azza is amazing! We pride ourselves on keeping a low-stress environment for all when buying with us! Hope you are enjoying the new ride and that we'll see you soon!
Don’t rely on the time frame they give you for your
Don’t rely on the time frame they give you for your service to be done. Was told it would only take about 2 hours, didn’t have my car for a whole weekend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The entire process was awful, zero communication even
The entire process was awful, zero communication even after buying the car, dealership only wanted to communicate when we had issues with financing wouldn’t recommend buying from these guys.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
l love my new car.
l love my new car. Great service. Will be back. Gave me nice trade in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So happy to hear you love your new vehicle! Samsons a pro at getting you into the right fit for you!
Great sale person and bright new dealership.
Great sale person and bright new dealership. Always a good experience. Very professional people who are friendly and not pushy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear that Thomas made your buying experience a pleasant one! Thank you for sharing!
The sales person was too pushy, almost walked away, made
The sales person was too pushy, almost walked away, made a Amara’s crack about not taking the 1900 dollar price of paper warranty
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear that your interaction with our sales team did not meet the respectful and professional standards we expect. Please contact us at (763) 373-7664 so we can learn more about your experience and address it appropriately.