Skip to main content

O'Brien Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (361 reviews)
Visit O'Brien Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (502) 257-7018 (502) 257-7018
Used (502) 257-7242 (502) 257-7242
Service (502) 257-7219 (502) 257-7219

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Like My Focus. from george hinds

O'brien Ford is a great place to get a brand new focus!!! Our salesman was George Hinds,he is a good man and a great salesperson. He was a great help in finding the right car for me. Awesome dealership. Give them a try!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The service was great here and friendly.

My name is Seth Wilkinson and Jorge Pantoja and he helped me buy my first car. I was very happy with his friendliness and kindness he gave to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Katie Christian

Dominique was a fantastic sales person! Fast and fantastic service all the way around! Thank you so much for all your help and knowledge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

brett denson

dominique waS very heipful with the purchas of my new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Ford Expedition

Chuck Logsdon was very helpful. He searched till he found us the car that was perfect for us. Highly recommend using Chuck and O'Brien Ford. Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Alec Simpson Obrien Ford

Alec did an excellent job of offering ample information and providing us with many truck options to choose from. He was extremely prompt with all communications and transparent. His customer services is fantastic. We would definitely work with Alec in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Obrien Ford Alec Simpson

ALEC WAS A GREAT SALESMAN. THERE WAS NO PRESUURE.hE IS AN ASSET TO FORD. I WAS EXTREMELY SATISFIED. MARK, THE GM, WAS EASY TO WORK WILL AND CARES ABOUT RETAINING HIS CUSTOMERS. THANKS AGAIN FORD! I'LL BE BACK.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Ford Taurus

Great experience buying our new Ford Taurus from Chuck Logsdon at O'Brien Ford of Shelbyville Ky Ford had a good rebate and great financing rate. The staff was very helpful with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

i love my 2014 Ford Fusion Thanks JORGE PANTOJA

I bought my 2014 Ford Fusion from Obrien Ford and Jorge Pantoja Sales Associate help me to choose that car.I love my car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

love my new escape

Bought our 2nd vehicle from O'brien. It was a great experience.Our salesman was George Hinds, very nice and no pressure to buy.I will recommend O'brien Ford to anyone. Awesome service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No