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Gillman Nissan of Fort Bend

(61 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very fast and informative, was taken care of immediately,

Very fast and informative, was taken care of immediately, was told where I could wait and was asked if I needed anything to let the agent know

Very fast and informative, was taken care of immediately,

Very fast and informative, was taken care of immediately, was told where I could wait and was asked if I needed anything to let the agent know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Shawn Miller Service Manager Gillman Nissan Fort Bend (281) 633-5555 nfbservice@gillmanauto.com

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Mason Cala and Office Sales Manager Rick went above and

Mason Cala and Office Sales Manager Rick went above and beyond to ensure my family's needs were met as it relates to purchasing a vehicle! I can't thank either of them for all their support and commitment to ensuring I left the dealership satisfied with my new purchase!

Mason Cala and Office Sales Manager Rick went above and

Mason Cala and Office Sales Manager Rick went above and beyond to ensure my family's needs were met as it relates to purchasing a vehicle! I can't thank either of them for all their support and commitment to ensuring I left the dealership satisfied with my new purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ronice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Nissan Fort Bend. We can't wait to see you again, have a great day. John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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If you are looking for a Nissan or any other car for

If you are looking for a Nissan or any other car for that matter, DO NOT WASTTE YOUR TIME OR SPEND YOUR HARD EARNED MONEY HERE‼ these guys are so unprofessional , they have horrible manners, and l hate to say, are liars. They contacted me about buying my car . I go out there and as suspected they tried to lowball me and gave me an insult of an offer . But that is not my complaint by far . They promised me that if they did not buy my car they would at least reimburse me for my fuel I used by bringing the car to them . I pulled up to the front of the dealership and walk right in the customer entrance . They took my car and did God knows what with it and came back and said no we don't want the car they tried to sell me a car instead . Then when I told them I was not interested in trading my car after they told me the car checked out perfectly well which it did because there is nothing wrong with the car , they told me they were not going to reimburse me for my gas wasted coming out there . Instead they offered me a voucher for an appetizer at Logan's Roadhouse or Chick-fil-A and when I told them I would just take the Chick-fil-A voucher since I was leaving with nothing at all they told me they didn't have any more vouchers for Chick-fil-A and if I wanted anything I would have to take the Texas Roadhouse voucher. And to put the cherry on the Sunday , they made me walk all the way around the building to get my car after having to ask two people for the keys to my vehicle as if they were going to keep my car hostage . Not even a thank you for coming out Mr Jenkins or anything just sent someone else to bring my keys out that I did not give in the first place because they were too coward to come and tell me to my face . They said that they were running low on used car inventory I see why . Do not waste your time going to these guys they should be closed down with that level of professionalism they display . PATRONIZE AT YOUR OWN RISK! I wouldn't send my dog to buy a walker from these people ‼️

If you are looking for a Nissan or any other car for

If you are looking for a Nissan or any other car for that matter, DO NOT WASTTE YOUR TIME OR SPEND YOUR HARD EARNED MONEY HERE‼ these guys are so unprofessional , they have horrible manners, and l hate to say, are liars. They contacted me about buying my car . I go out there and as suspected they tried to lowball me and gave me an insult of an offer . But that is not my complaint by far . They promised me that if they did not buy my car they would at least reimburse me for my fuel I used by bringing the car to them . I pulled up to the front of the dealership and walk right in the customer entrance . They took my car and did God knows what with it and came back and said no we don't want the car they tried to sell me a car instead . Then when I told them I was not interested in trading my car after they told me the car checked out perfectly well which it did because there is nothing wrong with the car , they told me they were not going to reimburse me for my gas wasted coming out there . Instead they offered me a voucher for an appetizer at Logan's Roadhouse or Chick-fil-A and when I told them I would just take the Chick-fil-A voucher since I was leaving with nothing at all they told me they didn't have any more vouchers for Chick-fil-A and if I wanted anything I would have to take the Texas Roadhouse voucher. And to put the cherry on the Sunday , they made me walk all the way around the building to get my car after having to ask two people for the keys to my vehicle as if they were going to keep my car hostage . Not even a thank you for coming out Mr Jenkins or anything just sent someone else to bring my keys out that I did not give in the first place because they were too coward to come and tell me to my face . They said that they were running low on used car inventory I see why . Do not waste your time going to these guys they should be closed down with that level of professionalism they display . PATRONIZE AT YOUR OWN RISK! I wouldn't send my dog to buy a walker from these people ‼️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We understand how disappointing it is to receive a trade-in offer that doesn’t meet expectations. Vehicle values depend on many factors, especially mechanical condition, and we always aim to offer fair market value. We regret that we fell short of your expectations and look forward to improve your future visits with us. Take care and have a great day. John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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I've bought twice from this dealership.

I've bought twice from this dealership. My experience has been wonderful both times. Garson Myles, Sales Rep and Anson Massey, Finance, was most helpful in getting me a car that was best suited to me. Highly recommend the dealership and especially these two staff members. It's a fantastic dealership and fantastic professional staff. Thanks for all you do!! :-)

I've bought twice from this dealership.

I've bought twice from this dealership. My experience has been wonderful both times. Garson Myles, Sales Rep and Anson Massey, Finance, was most helpful in getting me a car that was best suited to me. Highly recommend the dealership and especially these two staff members. It's a fantastic dealership and fantastic professional staff. Thanks for all you do!! :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tonna, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Nissan Fort Bend! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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Garson Myles was an incredible Sales Rep with a wealth of

Garson Myles was an incredible Sales Rep with a wealth of knowledge and experience. He was patient, dedicated and genuinely cares for his customers. Dealing with him was a refreshing experience that made the car buying journey great!

Garson Myles was an incredible Sales Rep with a wealth of

Garson Myles was an incredible Sales Rep with a wealth of knowledge and experience. He was patient, dedicated and genuinely cares for his customers. Dealing with him was a refreshing experience that made the car buying journey great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joshua, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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Sales person Bruce Bell was transparent and professional

Sales person Bruce Bell was transparent and professional when discussing costs and rebates. GM offered assistance and was also professional. The final paperwork shuffle went great with Mr. Anson Massey. Both were outstanding and we recommend a visit when deciding your next vehicle for yourself or a sibling.

Sales person Bruce Bell was transparent and professional

Sales person Bruce Bell was transparent and professional when discussing costs and rebates. GM offered assistance and was also professional. The final paperwork shuffle went great with Mr. Anson Massey. Both were outstanding and we recommend a visit when deciding your next vehicle for yourself or a sibling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Luis, we're happy you found our staff to be so supportive during your experience here at Gillman Nissan Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help! John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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It was easy and quick.

It was easy and quick. From working with The sales man and the finance guy. And the sales man call to make sure everything was fine,

It was easy and quick.

It was easy and quick. From working with The sales man and the finance guy. And the sales man call to make sure everything was fine,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Valerie Redmond, thank you for taking the time to leave a review for us at Gillman Nissan Fort Bend. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day! John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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All good Was able to wait while my Rock Creek Pathfinder

All good Was able to wait while my Rock Creek Pathfinder was getting an oil change. Andrew Le is very knowledgeable and always a pleasure to talk to about my vehicle!

All good Was able to wait while my Rock Creek Pathfinder

All good Was able to wait while my Rock Creek Pathfinder was getting an oil change. Andrew Le is very knowledgeable and always a pleasure to talk to about my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James Gonzales, thank you for taking the time to leave a review for us at Gillman Nissan Fort Bend. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. John Barreras Gillman Nissan Fort Bend (281) 633-5555 nfbsales@gillmanauto.com

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Every time I go to this Dealership, the service is

Every time I go to this Dealership, the service is phenomenal and the service people are always courteous, nice and friendly. The service department is always clean and customer ready. Gillman and it?s employees are Awesome ??

Every time I go to this Dealership, the service is

Every time I go to this Dealership, the service is phenomenal and the service people are always courteous, nice and friendly. The service department is always clean and customer ready. Gillman and it?s employees are Awesome ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lolita, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Shawn Miller Service Manager Gillman Nissan Fort Bend (281) 633-5555 nfbservice@gillmanauto.com

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Service was excellent.

Service was excellent. Eddie took great care of everything. I was always kept informed about what was going on with the work being done.

Service was excellent.

Service was excellent. Eddie took great care of everything. I was always kept informed about what was going on with the work being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Shawn Miller Service Manager Gillman Nissan Fort Bend (281) 633-5555 nfbservice@gillmanauto.com

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