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Serra Volkswagen

(1,385 reviews)
Visit Serra Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2020 state dealer award
2024 consumer dealer award 2020 consumer dealer award

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New (205) 352-4539 (205) 352-4539
Used (205) 683-6026 (205) 683-6026
Service (205) 352-4526 (205) 352-4526

Inventory

See all 74 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2015.
We appreciate you taking the time today to visit us on Cars.com. Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Welcome to Serra Volkswagen!

Service center

Phone number (205) 352-4526

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Volkswagen from DealerRater.

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Had a great experience buying a truck there.

Had a great experience buying a truck there. Salesman was patient and not overbearing and a pleasure to do business with. Thank you

Had a great experience buying a truck there.

Had a great experience buying a truck there. Salesman was patient and not overbearing and a pleasure to do business with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was quickest oil change I’ve ever had.

Was quickest oil change I’ve ever had. Was there about 45 minutes Way to go!!

Was quickest oil change I’ve ever had.

Was quickest oil change I’ve ever had. Was there about 45 minutes Way to go!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service manager and the other girl at the desk were

The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service.

The service manager and the other girl at the desk were

The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My oil light came back on in they fix it right away did

My oil light came back on in they fix it right away did not take long at all

My oil light came back on in they fix it right away did

My oil light came back on in they fix it right away did not take long at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Joe was amazing and helped me tremendously.

Joe was amazing and helped me tremendously. He helped me hold the car dealership I purchased my Volkswagen from accountable.

Joe was amazing and helped me tremendously.

Joe was amazing and helped me tremendously. He helped me hold the car dealership I purchased my Volkswagen from accountable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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10 / 10 recommend for any of your Volkswagen needs!

10 / 10 recommend for any of your Volkswagen needs! Joe and Karen took great care of me and explained everything to my understanding

10 / 10 recommend for any of your Volkswagen needs!

10 / 10 recommend for any of your Volkswagen needs! Joe and Karen took great care of me and explained everything to my understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have never had a bad experience at Serra Nissan's

I have never had a bad experience at Serra Nissan's service department. They are always respectful, knowledgeable and I never feel like I'm being taken advantage of.

I have never had a bad experience at Serra Nissan's

I have never had a bad experience at Serra Nissan's service department. They are always respectful, knowledgeable and I never feel like I'm being taken advantage of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department opened on time.

The service department opened on time. I had a 7AM appointment and they were finished about 9AM

The service department opened on time.

The service department opened on time. I had a 7AM appointment and they were finished about 9AM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have always had a positive experience with Serra

I have always had a positive experience with Serra Volkswagen’s service department. I really like that I can easily schedule my service online. I’m usually in and out pretty quick. Joe the service advisor is very informative. He will make sure you understand the services you need and will try to get you the best deal to save you money.

I have always had a positive experience with Serra

I have always had a positive experience with Serra Volkswagen’s service department. I really like that I can easily schedule my service online. I’m usually in and out pretty quick. Joe the service advisor is very informative. He will make sure you understand the services you need and will try to get you the best deal to save you money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have no complaints .

I have no complaints . I had a nice experience and didn’t wait too long .

I have no complaints .

I have no complaints . I had a nice experience and didn’t wait too long .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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