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Serra Volkswagen

(1,436 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2020 state dealer award
2024 consumer dealer award 2020 consumer dealer award
New (205) 352-4539 (205) 352-4539
Used (205) 683-6026 (205) 683-6026
Service (205) 352-4526 (205) 352-4526

Reviews

(1,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Volkswagen from DealerRater.

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The staff was so helpful Shout-out to Cam for helping me...

The staff was so helpful Shout-out to Cam for helping me pick out the perfect car I’m so happy with my car thanks so much for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an amazing experience with Volkswagen service. Kori...

I had an amazing experience with Volkswagen service. Kori was very helpful. New what my problem was from over the phone, ordered parts, and set up a time for me to bring my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Every since I've purchased my vehicle, I have nothing but...

Every since I've purchased my vehicle, I have nothing but positive things to say about everything and everyone! From sales to maintenance, I'm totally pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I brought my car in for an 80,000 mile oil change and...

I brought my car in for an 80,000 mile oil change and other needed work and was extremely pleased with the service. This is a very well run service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Love this place my service team rocks every time always...

Love this place my service team rocks every time always friendly fast service and always professional the guys in service truly makes a long day short.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really love my new 2020 Volkswagen Tiguan and I really...

I really love my new 2020 Volkswagen Tiguan and I really appreciate these guys for helping me getting my new vehicle and I really appreciate it!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with our experience at Serra Volkswagen!...

Very pleased with our experience at Serra Volkswagen! They were very respectful and easy to work with! They took great care of us and I would buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Their service department is friendly and attentive and...

Their service department is friendly and attentive and did a great job taking care of my car I will definitely be back for more service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

VW Service

I've been a customer for the past 20 plus years. The Serra Group runs like a well-tuned automobile. the prices have changed for the better in the service department. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service

Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.