Skip to main content

Pedder Nissan

(1,607 reviews)
Visit Pedder Nissan
Sales hours: 10:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (877) 930-0817 (877) 930-0817
Used (877) 442-0810 (877) 442-0810
Service (888) 347-9491 (888) 347-9491

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pedder Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Dealership was clean and comfortable, enjoyable...

Dealership was clean and comfortable, enjoyable experience this is our second vechicle through pedder and the salesman Luis was great no pressure, he worked with us and was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Working_guy19949, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you for leaving us this glowing response and we look forward to continuing to be of service in the future! Until next time Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

Work was done according to request. Car kept clean....

Work was done according to request. Car kept clean. Service advisor professional and courteous. Service done in timely manner. Adjusted seats controls and explained other questions I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mmc97eg We're so proud to hear that our service team took such great care of you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

These jokers are committing credit fraud! We purchased...

These jokers are committing credit fraud! We purchased a vehicle on 05/21/2021. They gave us a flash drive with our paperwork on it... that was completely blank. My husband and I both made several phone calls to the dealership, had to leave messages each time. NO ONE ever called back. I finally got the paperwork only by going into the dealership in person and squatting in the finance department until someone helped me. They hit our credit AGAIN on May 27th, and as of today, June 4, 2021, they are STILL SUBMITTING CREDIT INQUIRIES!! Three more in the last 24 hours! And now, their phone system isn't working, either. So I reached out to our salesman via text - he asked if everything was OK, I told him the problems, and not a peep since. Avoid this dealership at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Save yourself the trouble!

By far the worst service department and dealership in So Cal. I paid $1000 for service on my Armada only to find out nothing had been fixed 3 weeks later! Tried talking to the rep, service manager, and GM. Not once did they return my calls, emails, or were (conveniently) out of the office when I walked in. They didn’t even respond to the BBB once they got involved. Do yourself a favor… DO NOT buy from this dealership or service your vehicle there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jsim, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to me at (951) 766-1446 (ext. 2111) at your earliest convenience to discuss how we can turn your experience into a positive one. Customer Relations Manager Pedder Nissan Team

I be been here before, the first time I walked out as I...

I be been here before, the first time I walked out as I did not like the wheeling dealing that was going on. They now have different people here with a different attitude....so I bought a car! They are a more pleasant and dedicated crew. The one draw back is finance, I have good credit but my rate is a little higher than I thought it could be. I will re-finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Johnnie We're so happy we were able to take care of you If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and welcome to the Pedder Family! Customer Relations Manager Pedder Nissan (951)-766-1446 ext 2111

They all did a great job. I loved that my car was washed...

They all did a great job. I loved that my car was washed when I picked it up after it was serviced. Thank you everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Huertajackie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

I took my Nissan frontier in for service 3 different...

I took my Nissan frontier in for service 3 different times and paid for three different sensors to be replaced.was given the run around each time. Yet the same sensor code keeps coming on. Then I was told to take my truck to a muffler shop because that must be the problem after I paid 3 different times for new sensors. Same code keeps coming up every time. Ultimately we wasted money on parts that did not fix the issue. Our confidence with Nissan service department and their ability to fix they're own Nissan vehicles is gone. We have been a Nissan vehicle family for 11 years but will look else where for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just be sure about what your getting!they said i could...

Just be sure about what your getting!they said i could come back anytime and trade my car but when i do go back they said no.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Felicia.arce, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to me at (951) 766-1446 (ext. 2111) at your earliest convenience to discuss how we can turn your experience into a positive one. Pedder Nissan Team

Quick response & very helpful...Thanks for Kyle’s...

Quick response & very helpful...Thanks for Kyle’s efforts! Plus big help for drop off our vehicle at our residence which is about 80 miles away....Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Francislqpham We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Customer Relations Manager Pedder Nissan (951)-766-1446 ext. 2111

Another great experience from helpful staff. Very...

Another great experience from helpful staff. Very reliable and not a long wait time either. I recommend their service. I will be going back for as long as I have a Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your awesome feedback! We thank you for your loyalty and we look forward to continuing to deliver the same 5-star service in the future! Until next time! Best wishes, Pedder Nissan Team