Reviews
Great experience!!
A co worker recommended coming here when I mentioned being interested in a new car. I’m glad I took his advice. I worked with Sonny who was very nice and answered all of my questions. I had a great experience and I will be recommending Folsom lake Honda in the future to friends/family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As usual everyone was courteous and had time for me.
I can in for an oil change. I was told it would take up to an hour and a half. I had barely settled in the waiting room when I was informed my vehicle was finished including a free wash. What a pleasant surprise!! (Approximately 40 mins)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
I went in to get the auto butler on my 2016 civic and drove away with a 2018 civic hatchback. My salesperson and the general manager gave me a deal I could not turn down. Thanks Honda, you never let me down since 2014.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
Good service and price. Matt help us patiently to get us the car that my son needed. We will come back again in the future for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m always taken such great care of!!!
Everyone is always so nice and willing to help me with whatever I need. Vehicle repairs can be stressful and overwhelming; the team at Folsom Lake Honda help to ease that!! My service guy Eddie always takes wonderful care of me and continuously goes above and beyond for his customers!!! He is a real asset to the team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kudos Folsom Lake Honda Express Service
Kudos to Brook Bloss for taking the time to explain in detail the before and after service performed. Also spoke with Brett who I consider one of the most knowledgeable in the Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service nice guy Brett
I like the guy working at dealerships they are really nice.also the service department guy always nice to asked if somebody been helped.and they nice to give me the answer all of my questions. Thanks guy you are awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car purchase and lease return
Excellent understanding of my vehicle needs- put together an excellent deal without any hassle or a lot of waiting. Was able to drive the vehicle home for my wife's input a real plus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very willing to work with me
They make it happen everytime i buy from them .. Whatever I need. 3 cars now. Best price around and better interest rates than other Honda dealerships I called. I thought they were all the same.. they aren't.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service for a great car
Were pleases with our salesman Ed. Will recommend him to others. He answered all our questions and showed all of the ins and outs of the CR-V.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
