Automax Chicago

3.5 out of 5 3.5
Rectangle 48
Sales 10:00 AM - 7:00 PM

Automax Chicago Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

At Auto Max Chicago we are proud of the quality used cars we sell and our dedication to serve the needs of our customers

...

. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you've had, you can count on our dedicated sales staff to make it the best buying experience possible. Call us today at 888-569-6945 to schedule your test drive!

Reviews

3.5 out of 5 3.5
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 7, 2019

    They had the best price on a used car I was looking for within the area. I called at noon to see if they would be around at 6pm for us to test drive the... car and make sure they would be open. Their listed closing time is 7pm. The person who responded was impatient and initially it was hard to get a yes or no to my simple question of "I want to stop by at 6pm and test drive a car, is it still available and will you be there"? He finally said yes they will be there, just show up at 6. I drove 40 minutes to get there and when I arrived no on was around and I could not see the car on the lot. I called multiple times, they have multiple numbers. I waited 20 minutes in case they called back. None of the numbers picked up and I was sent to voicemail. It has been three days since my experience and I still have not heard back from them. Overall it was a very frustrating experience and complete waste of two hours of my life.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    This car buying experience was great. I love my new Rogue. Some of these cars are rebuilt, so understand that and mine is one. They were honest and transparent... about the damage that was fixed. I do not live in the area and they were able to have it shipped door to door. They even beat the shipping quotes I had. Also my credit union would not loan on the car due to rebuilt, but Carlos gave me their bank they work with, not only did I get approved (understand I have near perfect credit) they beat my credit union's interest rate! If I upgrade my Rogue, definitely going back to them to see what they have! Thanks Carlos!~

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 17, 2012

    I bought a car from this guys few months ago and I'm very happy i did at first i was a bit skeptical that they have cheaper prices than anybody else and... it was hard to believe so I went to the dealer and test drove the car I like the car drove perfectly fine but because of the couple thousand dollars cheaper than the market i asked them if i could take the car to have it inspected by a mechanic that i trust and they said ok so i did everything was like Automax have described everything was fine I greatly recommend Automax not a big lot but great prices and great looking cars

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2018

    I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty,... finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 27, 2018

    I called for a listed car, i was told that car is sold. 3 days later the car was still listed but now with a 2k price reduction. I applied again through... cars.com and I also applied directly through the car max website. No answer, no response after 2 weeks. I do not understand such a business practice I would never recommend this company!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2018

    Carlos, was Professional and Honest!! That counts with most people.L did not find the exact car I wanted but I will call , Carlos in the future.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 6, 2017

    Since I bought my first vehicle here, I have recommended 5 of my friends and my brother to buy cars from this dealer. All of them found a car that they... liked and bought them. None of them have had any issues or complaints. What I like about this place is that the two guys that run the business are helpful but do not push the sell at all, like a sales man, that is right, you know why, because they are not sales men, they own the place. You can look, you can ask question and walk away without being called back. My next car will be from here this coming summer.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2017

    I'm searching for a used Infiniti G37x, they have one in their inventory, even though I haven't yet decided whether buy this car from them but at least... they tried to contact me and introduce their services to me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 30, 2016

    My husband and I went to see about a vehicle and was greeted by an individual who was not Carlos, that was not very nice. The car we were looking at would... not start and although we were willing to look at another vehicle in the same make and model, he did not show any professionalism or interest in trying to sell us anything else. Needless to say, we left.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 2.0 out of 5
    November 13, 2015

    the car shows on Car.com everyday. But, they told me sold if asked too many details or don't have the car.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 6 found this review helpful. Did you?
View More Reviews