Reviews
Amazing customer service
The customer service was amazing, very profesional and the stuff is super fun, not a boring environment :) Also the snacks are great and the prices are better!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maribel90, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at 1st Nissan of Simi Valley! If there is anything else we can do for you, please feel free to give us a call. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
1st Nissan is the team to beat!
Zach Gallawa is a great person to have on your team along with his support staff (Dinesh & Brian & Kim). This is the third car we have bought from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, Jedi JJP. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Zach. Please let us know if we can ever help you in the future. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Wonderful experience
Angela jones was our salesperson and she was amazing she walked us through everything, was very patient with us and was great with our 3 year old explained with great detail everything about our new car made our entire car shopping experience great overall grade A++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Pablo.valencia85! We're glad to have Angela on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Excellent service
We've been buying vehicles here for 25 and are always happy with the service and deals we get. Daniel Bradbury so friendly and beyond helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cdyosh and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Daniel Bradbury was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Flawless End of Lease / New Car Purchase Experience
Angela took care of us the moment we met with her regarding our end of lease options. Her knowledge of Nissan’s current vehicles is impressive. Angela provided us with several options for the price point we were interested in, and we completed a purchase of a new vehicle for our daughter in no time at all. Angela’s care/concern and attention to details, during a dreaded car purchasing time, is needed at all dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to leave us a great review! It is reassuring to know Angela provided you with a great shopping experience. 1st Nissan of Simi Valley’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
1st Nissan of Simi takes care of you!
Robert and Brian are the best! They make sure all concerns are addressed and my pathfinder was taken care of. They provide frequent updates on the status of your car. Excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We really appreciate your business and are so happy that Robert and Brian were able to provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Excellent Experience
I have been going to the service department for all my needs for the past few years. Owning 2 Nissan vehicles, I had always had an amazing experience, high quality work, superb customer service and I never was told to do something on the vehicle it didn't need!! When I eturned this time considering another vehicle, I was presented with the utmost sales experience. No pressure whatsoever but full facts on the vehicle I liked. I was not pushed into wanting to purchase but just taken on a text drive and given a chance to say what I thought about the vehicle. I loved every step of my purchase experience, I was given a fair price that made me happy, and was presented with the most excell customer service experience!! I highly recommend this location as well as Angela Jones as a Sales agent and Robert Martel as well as the rest of the service department advisors.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Angela and Robert assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Danny the Great
I’m beyond happy with my new car. The sales team at Nissan—Daniel in particular—were beyond helpful and treated us like family. Danny managed to find me the perfect car for my needs and made the entire purchase incredibly easy and fair. He wasn’t just done with us after we left with the car either...he has continued to follow up with me in the following weeks to ensure my satisfaction. I highly recommend going and talking to Danny if you’re thinking about a new or used car. He will surely treat you fairly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Danny was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Service is Excellent
Employees and service always exceed expectations! Robert is knowledgeable, professional, polite, and the nicest person. Even if I ever move out of the area, I will bring my Nissan here for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Darrell Coletto, General Manager | dcoletto@firstautogroup.com
Good Experience
Buying a new car for me in the past has been very uncomfortable but want to let you know that it wasn't that way this time. I had a very pleasant experience where what I was told actually happened and the salesman new more than I, lol. Seriously, In the past the previous the salesman never knew much about the different models. Zach was his name and was teriffic, thanks Zach. Thumbs up!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Darrell Coletto, General Manager | dcoletto@firstautogroup.com