Reviews
The experience of buying our new CRV was great!
The experience of buying our new CRV was great! Jordan and the whole team made is feel valued
The experience of buying our new CRV was great!
The experience of buying our new CRV was great! Jordan and the whole team made is feel valued
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff is friendly and helpful.
The staff is friendly and helpful. We have purchased cars here before and will again.
The staff is friendly and helpful.
The staff is friendly and helpful. We have purchased cars here before and will again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in for my advantage care service on my 2022 Honda
I came in for my advantage care service on my 2022 Honda CRV-EXL. Joshua Caldwell was excellent and kept me informed on my car and what was being done, and when completed. Rick Johnson showed me around and where the new waiting room was. He also told me about the work that was going on with the new building for Ken Garff Honda. It will surely be nice when complete and up and running when bringing our cars in for service and if any work on them that may need to be done.
I came in for my advantage care service on my 2022 Honda
I came in for my advantage care service on my 2022 Honda CRV-EXL. Joshua Caldwell was excellent and kept me informed on my car and what was being done, and when completed. Rick Johnson showed me around and where the new waiting room was. He also told me about the work that was going on with the new building for Ken Garff Honda. It will surely be nice when complete and up and running when bringing our cars in for service and if any work on them that may need to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an interesting experience, but the dealership and the
Had an interesting experience, but the dealership and the service manager really worked hard to make it right and I believe they're striving to improve
Had an interesting experience, but the dealership and the
Had an interesting experience, but the dealership and the service manager really worked hard to make it right and I believe they're striving to improve
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great, great, great, great, great, great, great, great,
Great, great, great, great, great, great, great, great, great, great, great, great, great, great, great, great!
Great, great, great, great, great, great, great, great,
Great, great, great, great, great, great, great, great, great, great, great, great, great, great, great, great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle has been my service advisor since I bought my 1st
Kyle has been my service advisor since I bought my 1st leased Nissan at your sister dealership “Nissan Riverdale” I have had 3 leases since then. On my 3rd lease I found out that Kyle had left the Nissan Service department to come work with Honda. I called and yelled at him because he left me with the other service advisors. He said that my service plan worked at all Ken Garff dealerships no matter which model of vehicle. I asked him if I could schedule an appointment as soon as possible and he told me to just come down the road and he would fit me in right then. I have never followed a service advisor, like you would follow your hairstylist. But once you have experienced their knowledge, honesty, patience, and of course always walking in and seeing him like we have know each other of whole lives. He's move than an advisor. He's a true friend.
Kyle has been my service advisor since I bought my 1st
Kyle has been my service advisor since I bought my 1st leased Nissan at your sister dealership “Nissan Riverdale” I have had 3 leases since then. On my 3rd lease I found out that Kyle had left the Nissan Service department to come work with Honda. I called and yelled at him because he left me with the other service advisors. He said that my service plan worked at all Ken Garff dealerships no matter which model of vehicle. I asked him if I could schedule an appointment as soon as possible and he told me to just come down the road and he would fit me in right then. I have never followed a service advisor, like you would follow your hairstylist. But once you have experienced their knowledge, honesty, patience, and of course always walking in and seeing him like we have know each other of whole lives. He's move than an advisor. He's a true friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experience went well.
Experience went well. I did feel I had to advocate for myself to make sure the pricing was fair and correct. Kyle was pleasant to work with and patient while explaining the different pricing to me and my Dad.
Experience went well.
Experience went well. I did feel I had to advocate for myself to make sure the pricing was fair and correct. Kyle was pleasant to work with and patient while explaining the different pricing to me and my Dad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was completed as expected and as scheduled.
Service was completed as expected and as scheduled. As always, friendly courteous interaction with staff.
Service was completed as expected and as scheduled.
Service was completed as expected and as scheduled. As always, friendly courteous interaction with staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeremy was amazing.
Jeremy was amazing. He was no nonsense from the very beginning and made the transaction smooth and fast. Really appreciate him!
Jeremy was amazing.
Jeremy was amazing. He was no nonsense from the very beginning and made the transaction smooth and fast. Really appreciate him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great shop and staff.
Great shop and staff. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best.
Great shop and staff.
Great shop and staff. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
