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Ken Garff Honda Riverdale

(5,990 reviews)
Visit Ken Garff Honda Riverdale
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 15 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 815-6650 (888) 815-6650
Used (888) 602-7870 (888) 602-7870
Service (801) 513-2494 (801) 513-2494

Reviews

(5,990 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Honda Riverdale from DealerRater.

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The dealership is great and has been all 3 or 4 times my

The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

One week after my service my car overheated.

One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review, Kellie. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Bought my Pilot in 2019-20.

Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

Ken Garff Honda of Riverdale nailed it.

Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My 2007 Honda CRV was recently serviced in Riverdale, UT.

My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealership worked with me on finishing up the tasks,

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Gave me the best deal I could get and made my first car

Gave me the best deal I could get and made my first car purchase super simple and easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Building is coming along very nice!

Building is coming along very nice! Also the staff are very helpful and informative. Tyler was an excellent salesman!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

My experience selling my car with Ken Garff Honda

My experience selling my car with Ken Garff Honda Riverdale was phenomenal from start to finish. I worked most closely with Jordan and I can confidently say that I have never been treated with such patience and kindness at any retailer, let alone a car dealership. He explained the entire process to me and made sure I understood the data he was utilizing to make the offer, which really put me at ease and helped me to make the best decision for me and my family. On top of that, there were no "gotcha" tactics, hidden fees, or undue pressure to buy/sell from Jordan- things that I think everyone can appreciate. TLDR: if you're looking to buy or sell a car, I highly recommend Ken Garff Honda Riverdale. Be sure to ask for Jordan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

It's a hassle that I have to walk around to get to the

It's a hassle that I have to walk around to get to the wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.