Reviews
The dealership is great and has been all 3 or 4 times my
The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car in and them wanting me to leave it there all day. This is rediculous Honda!! I love my car, but all the recall stuff is leaving a bad taste in my mouth. After 2 recalls you should be offering me a car for the day, for free, to take while you have my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One week after my service my car overheated.
One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review, Kellie. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Bought my Pilot in 2019-20.
Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Ken Garff Honda of Riverdale nailed it.
Ken Garff Honda of Riverdale nailed it. The customer service was on point and their brand new building is perfect. Everything about my experience at this dealership is wonderful. I've been searching for a Honda Civic Si for the last 90 days in great condition with low miles, and the dealership contacted me the morning they received a vehicle that met my criteria. I test drove the car and fell in love with it!! Jeremy Butler facilitated the sale and answered every question I had. His exemplary service made the transaction very smooth and he was a pleasure to work with. Thank you, Ken Garff Honda of Riverdale!! You got me into my dream car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 2007 Honda CRV was recently serviced in Riverdale, UT.
My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My little old buggy is running like new!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership worked with me on finishing up the tasks,
The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gave me the best deal I could get and made my first car
Gave me the best deal I could get and made my first car purchase super simple and easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Building is coming along very nice!
Building is coming along very nice! Also the staff are very helpful and informative. Tyler was an excellent salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
My experience selling my car with Ken Garff Honda
My experience selling my car with Ken Garff Honda Riverdale was phenomenal from start to finish. I worked most closely with Jordan and I can confidently say that I have never been treated with such patience and kindness at any retailer, let alone a car dealership. He explained the entire process to me and made sure I understood the data he was utilizing to make the offer, which really put me at ease and helped me to make the best decision for me and my family. On top of that, there were no "gotcha" tactics, hidden fees, or undue pressure to buy/sell from Jordan- things that I think everyone can appreciate. TLDR: if you're looking to buy or sell a car, I highly recommend Ken Garff Honda Riverdale. Be sure to ask for Jordan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
It's a hassle that I have to walk around to get to the
It's a hassle that I have to walk around to get to the wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
