Reviews
The service department was great in getting my car looked at, but I did not get any information throughout the day, had to call several times to get an update.
The service department was great in getting my car looked at, but I did not get any information throughout the day, had to call several times to get an update.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The experience was fast and easy. The staff was friendly and efficient. I would recommend them to every bronco owner!
The experience was fast and easy. The staff was friendly and efficient. I would recommend them to every bronco owner!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very prompt service from front desk to service completed . A response sent back vehicle was ready and I was on my way . Always a pleasure to come to Beuckman
Very prompt service from front desk to service completed . A response sent back vehicle was ready and I was on my way . Always a pleasure to come to Beuckman
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John did an excellent job of explaining the issue with my brakes and reaching out to my extended warranty company to get them to pick up part of the cost due to a failed bracket assembly. Really appreciated his attention to detail
John did an excellent job of explaining the issue with my brakes and reaching out to my extended warranty company to get them to pick up part of the cost due to a failed bracket assembly. Really appreciated his attention to detail
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Poor communication. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership.
Poor communication. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
So convenient and super quick! Thank you! The pickup and drop off and total time taken for the oil change was so convenient and quick. Thank you!!
So convenient and super quick! Thank you! The pickup and drop off and total time taken for the oil change was so convenient and quick. Thank you!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John and Chris very good in service. I like the works option for oil change, tire rotation, safety check etc. They also completed an emissions test on my 2022 F150 and explained results. My truck computer needed to reset and passed inspection.
John and Chris very good in service. I like the works option for oil change, tire rotation, safety check etc. They also completed an emissions test on my 2022 F150 and explained results. My truck computer needed to reset and passed inspection.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
You guys did a great job! Great service and great work...my car is running great. Thank you also to Daniel in sales and Chris in service!
You guys did a great job! Great service and great work...my car is running great. Thank you also to Daniel in sales and Chris in service!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
You guys did a great job! Great service and great work...my car is running great. Thank you also to Daniel in sales and Chris in service!
Took several phone calls to get a appointment. Was not given a estimate on the phone until I fet there for a tune up. Upon leaving after service my engine light was on. Wanted ne to pay for something that accidentally got hit by nechanic.
Took several phone calls to get a appointment. Was not given a estimate on the phone until I fet there for a tune up. Upon leaving after service my engine light was on. Wanted ne to pay for something that accidentally got hit by nechanic.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. I just walked in and Chris solved my service request. I will be back.
Excellent service. I just walked in and Chris solved my service request. I will be back.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair