Reviews
2.5 hour oil change. Unacceptable. And poor communication/updates while I waited. Expect better next time.
2.5 hour oil change. Unacceptable. And poor communication/updates while I waited. Expect better next time.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Appreciate working with us to get truck picked up and serviced at last minute. Friendly
Appreciate working with us to get truck picked up and serviced at last minute. Friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department is pleased we could arrange last-minute pickup and service for your Ford F-150. Knowing you found our team friendly means a lot to us.
Great service and personnel. Very clean dealership. Customer service people are helpful and friendly. Thanks
Great service and personnel. Very clean dealership. Customer service people are helpful and friendly. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Ford F-150 went smoothly and that our dealership felt welcoming is rewarding. Thank you for the five-star rating and your kind words.
Found a deal for a new truck through a Facebook ad and decided to check it out. We had been looking for a new truck for a couple of weeks and this was the best deal we'd found. The dealership is small and definitely not pushy. It was a really good experience.
Found a deal for a new truck through a Facebook ad and decided to check it out. We had been looking for a new truck for a couple of weeks and this was the best deal we'd found. The dealership is small and definitely not pushy. It was a really good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found our pressure-free, straightforward approach refreshing means a lot to our team. We’re glad our Facebook ad led you to the right new Ford F-150 and that we could help you secure the deal you had been searching for.
Car sat for 47 minutes before taking to service. 10:00 appointment, I arrived 09:50. Gave keys went to waiting area. From that point car sat untouched for 47 minutes. 1 hour projected wait time became 2+ hours event
Car sat for 47 minutes before taking to service. 10:00 appointment, I arrived 09:50. Gave keys went to waiting area. From that point car sat untouched for 47 minutes. 1 hour projected wait time became 2+ hours event
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They are very reliable and the service is amazing. I bought my truck from Bo Beuckman, and they have changed the oil and serviced the truck a few times. I love the pick up and delivery service!
They are very reliable and the service is amazing. I bought my truck from Bo Beuckman, and they have changed the oil and serviced the truck a few times. I love the pick up and delivery service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I dropped my truck off for an oil change, a dash rattle, and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the AC converter was working. I had their service manager come out to prove that the issues were not fixed and the outlets were in fact not working. They have yet to fix these issues.
I dropped my truck off for an oil change, a dash rattle, and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the AC converter was working. I had their service manager come out to prove that the issues were not fixed and the outlets were in fact not working. They have yet to fix these issues.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Larry has always helped me with my Auto needs. Would not see anyone else. Mr. Brown could have kept me better informed on the progress of my Tahoe
Larry has always helped me with my Auto needs. Would not see anyone else. Mr. Brown could have kept me better informed on the progress of my Tahoe
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Beuckman Ford, Inc..
I come for loyal service. Your bills are terrible. They do not match what you sell and as a habit I asked for the Bo's Works discount listed on the service site and they did not apply it. Tired of the same poor billing.
I come for loyal service. Your bills are terrible. They do not match what you sell and as a habit I asked for the Bo's Works discount listed on the service site and they did not apply it. Tired of the same poor billing.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.
Good service and communicated well with me on my car repair Would recommend to other people
Good service and communicated well with me on my car repair Would recommend to other people
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our communication kept you informed during your Ford Escape repair means a lot to our service department. Your recommendation to others is greatly appreciated.