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Brickell Honda

(4,543 reviews)
Visit Brickell Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 11:00am–7:00pm Closed
New (888) 706-5219 (888) 706-5219
Used (866) 521-0094 (866) 521-0094
Service (866) 489-6357 (866) 489-6357

Reviews

(4,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brickell Honda from DealerRater.

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Scored an amazing deal!

First class dealership. Everyone was super friendly and accommodating. Our salesman Adrian, was awesome, he was very patient and helpful, making a lot of good suggestions which ultimately led to us purchasing a much nicer car then we had anticipated. Don’t hesitate to visit this dealership and see what they have for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing, extremely helpful !

These rates are not false. This dealership is amazing!! They definitely take there time to help you with anything, Richard and Jose in my opinion are the best!! They try to help you in any way possible so you can be happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelent

Scheduling the appointment was easy, Customer Service great, lounge área was relaxing. They went above, and beyond to service my car. I was very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service department

They always make sure you know what’s going on with your vehicle. They explain everything in detail which is great for someone who has no car knowledge.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ok dealership

I like this service center because of the environment, the staff and they do really good job on the car. But, it's a bit expensive, and anything takes two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The worse service center

I suppose to have an appointment this past Saturday 11/9 for a re-call maintenance. At the beginning I asked if this was going to take too long or not and the person who call me said no, when I arrived to Honda they told me ok sr you have to leave the car here everyday , no way, I just one car and I have more things to do they couldn’t help me and told that I have to back when I have time, I’m sorry but you will have to wait because I don’t have time for honda issues if you want to do any change to my car you must come to my work and take my car while I’m working .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Another great job by Sam

Excellent Sam was so helpful i arrived shortlly Alter 7 was concerned i would be late to work but Sam had me ready in 40 minutess Thank s Sam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A nightmare

As a regular horror movie, everything started nice an easy, but once a problem, a big one arose, the management became the worst of my nightmares. It was their fault and nevertheless still trying to take it on me. In summary, I have another car but have to pay more than I supposed to pay and have a lot of work figuring out how to handle with banks and so forth. This is just a small tale of the whole story.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A BAD SITUATION IN TO AWESOME CUSTOMER SERVICE

I just want to give thanks to Brickell Honda and give MANY thanks for them helping me out in a bad situation. I recently had my car wheels stolen and left on Bricks in my driveway. My insurance company was not very helpful and I went to the dealership to see what can be done. I want to thank Miguel Diaz for helping me out with everything. From dealing with the insurance company, getting my car towed to the dealer and even helping me with a rental car. This guy took care of me and I will give him a recommendation for this as no one else was helping out (insurance).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with Sales agent Karen Ayash

Karen was very helpful from the moment we walked in until we left, 4 hours later. What took the longest was the financing, long wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.