Brickell Honda

Great customer service and communication from Rosamaria and was able to get my Honda Accord today!!

Muchas gracias por tu atención Rosamaria Matteo. Me llevo mi new 2025 Honda CR-V. Me ayudaste muchísimo. La recomiendo. Gracias

Mi experiencia fue la mejor. Gracias Rosamaria Matteo me voy con mi new 2026 Honda HR-V LX. Vengan con ella que saldran con el mejor negocio

I recently purchased a car from Brickell Honda and needed some issues taken care of. I was assigned a gentleman Miguel Mateo as a service advisor. This man went above and beyond any of my expectations. He addressed all my concerns. I would like to take this time to truly thank him. Brickell Honda is lucky to have him. He created a life long customer out of me. Thank you Miguel for all your support

Me siento feliz con la compra de mi Honda civic hatchback 2025 y agradecido mucho con RosaMaria

Gracias a Rosamaria me llevo mi honda hrv nuevo 2026 la super recomiendo excelente servicio

👎🏻😡😡 Pongo una estrella únicamente por los empleados del servicio de recepción y entrega de los vehículos que fueron atentos y amables, porque mi experiencia fue tan horrible, que daría -mil estrellas, la peor experiencia que he vivido con agentes de Dealer, el Agente Vladimir Diez me hizo sentir como idiota, no fue claro ni transparente al comunicarse conmigo, incluyendo cargos por piezas y servicios innecesarios a mi auto y por ende pagar una jugosa factura solo por su sed de hacer dinero, considerando que el auto es un lease que tiene solo 1 año de vida y 10mil millas rodadas. Ni siquiera tuvo en cuenta que soy un Cliente leal a su compañía por mas de 5 años. Es un absoluto incompetente oportunista. Por tal razón no recomiendo al Agente Vladimir Diez, sugiero revisen su orden de servicio antes de entregar su auto y cerciórese que no este ese nombre o estén bien alerta a las ofertas de servicios.👎🏻👎🏻😡😡

Very good listener and emotionally adapt manager. He will listen to your needs and execute on your demands to the best of his abilities.

These people are crooks, if they get a better deal even after solidifying a contract they will blow you off. I had a deal signed by the sales manager of the sleaze sales person, Jennifer Simon, and tried like xxxx to give them the money and they stalled and 24 hours later when they finally got back to me they said it was sold to someone else! I was told just hold on and the finance department would call me as to how to close the deal and send the money, obviously a stall tactic while they tried to sell the car for more. NO ONE EVER called me back. Do not trust these people.

BDC department lied to me and disregarded my concerns to get me to drive to the dealership. They offered me the lowest appraisal I've gotten for my car to date, contacted me again pretending to care about my experience, offered to try and work with me and then ghosted me. Then had the nerve to have someone contact me again asking me if I was still interested in purchasing like nothing happened. Thanks for reminding me why I ended up buying through Tesla online in the first place. The only positive part of the experience was that Rafael was really nice.