Reviews
My wife and I, bought a vehicle out of state, and Dan
My wife and I, bought a vehicle out of state, and Dan Nguyen made the Transaction super easy and stayed with us step by step, also helped us with shipping the vehicle to us in Virginia Beach! Thanks Dan
My wife and I, bought a vehicle out of state, and Dan
My wife and I, bought a vehicle out of state, and Dan Nguyen made the Transaction super easy and stayed with us step by step, also helped us with shipping the vehicle to us in Virginia Beach! Thanks Dan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would have loved the SL550 Henderson had advertised but
I would have loved the SL550 Henderson had advertised but the cost of shipping my trade-in and the cost of shipping the tt0 to me made it too expensive. That car will make someone very happy!
I would have loved the SL550 Henderson had advertised but
I would have loved the SL550 Henderson had advertised but the cost of shipping my trade-in and the cost of shipping the tt0 to me made it too expensive. That car will make someone very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Gross negligence?
Gross negligence? Or worse? I've always had excellent service here. However, on my last visit with a slk230 I purchased a day before, I figured to take advantage of $99 oil change. I don't drive this vehicle much, but finally figured out why the car was shaking so bad. I found they overfilled my oil by almost 5L! I was absolutely shocked! I never thought to check the oil level from what seemed like such a professional establishment. I can only hope that no long-term damage was caused by driving in this condition. Update – February 10, 2025: I visited the dealership on February 9 and was assured that the service manager would call me today, yet I have not received any follow-up. Additionally, a customer representative claimed that it is impossible for oil to be overfilled. This is simply not true—I have retained the excess oil as evidence. If needed, I am prepared to have it analyzed to verify that it came from my vehicle. I would appreciate a prompt response and a resolution to this matter. Please contact me as soon as possible to discuss how we can resolve this issue. If necessary, I am prepared to escalate this to small claims court, but I would prefer to work toward a fair solution with your team.
Gross negligence?
Gross negligence? Or worse? I've always had excellent service here. However, on my last visit with a slk230 I purchased a day before, I figured to take advantage of $99 oil change. I don't drive this vehicle much, but finally figured out why the car was shaking so bad. I found they overfilled my oil by almost 5L! I was absolutely shocked! I never thought to check the oil level from what seemed like such a professional establishment. I can only hope that no long-term damage was caused by driving in this condition. Update – February 10, 2025: I visited the dealership on February 9 and was assured that the service manager would call me today, yet I have not received any follow-up. Additionally, a customer representative claimed that it is impossible for oil to be overfilled. This is simply not true—I have retained the excess oil as evidence. If needed, I am prepared to have it analyzed to verify that it came from my vehicle. I would appreciate a prompt response and a resolution to this matter. Please contact me as soon as possible to discuss how we can resolve this issue. If necessary, I am prepared to escalate this to small claims court, but I would prefer to work toward a fair solution with your team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
MB of Henderson provides excellent service for our
MB of Henderson provides excellent service for our vehicles. Will Bane was my service advisor and as always, we received outstanding and professional service.
MB of Henderson provides excellent service for our
MB of Henderson provides excellent service for our vehicles. Will Bane was my service advisor and as always, we received outstanding and professional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MB of Henderson always does the best job on my car
MB of Henderson always does the best job on my car maintenance-they go above and beyond Every time. My service rep, Austin, is the greatest and always makes sure everything is done, and then some. You will no regret using this dealer.
MB of Henderson always does the best job on my car
MB of Henderson always does the best job on my car maintenance-they go above and beyond Every time. My service rep, Austin, is the greatest and always makes sure everything is done, and then some. You will no regret using this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service at Mercedes Benz of Henderson is world class.
The service at Mercedes Benz of Henderson is world class. From vehicle pick up to vehicle return, they do ever thing to ensure my vehicles exceed my expectations.
The service at Mercedes Benz of Henderson is world class.
The service at Mercedes Benz of Henderson is world class. From vehicle pick up to vehicle return, they do ever thing to ensure my vehicles exceed my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MB of Henderson is top notch with excellent mechanics and
MB of Henderson is top notch with excellent mechanics and service advisors! My service advisor Blake is great and gets everything done right.
MB of Henderson is top notch with excellent mechanics and
MB of Henderson is top notch with excellent mechanics and service advisors! My service advisor Blake is great and gets everything done right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We rate Mercedes-Benz of Henderson with five stars PLUS.
We rate Mercedes-Benz of Henderson with five stars PLUS. They leave nothing to chance. Will Bane in Service Department, takes care of every detail.
We rate Mercedes-Benz of Henderson with five stars PLUS.
We rate Mercedes-Benz of Henderson with five stars PLUS. They leave nothing to chance. Will Bane in Service Department, takes care of every detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with { Wild bane} in service department is
My experience with { Wild bane} in service department is the best in the world 5***** plus and recommended always in time and very professional
My experience with { Wild bane} in service department is
My experience with { Wild bane} in service department is the best in the world 5***** plus and recommended always in time and very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I want to the dealership expecting to be treated fairly
I want to the dealership expecting to be treated fairly and I was not because a reasonable counter offer was not fourth coming.
I want to the dealership expecting to be treated fairly
I want to the dealership expecting to be treated fairly and I was not because a reasonable counter offer was not fourth coming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase