Skip to main content

Mercedes-Benz Of Henderson

(1,749 reviews)
Visit Mercedes-Benz Of Henderson
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2021 state dealer award 2018 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 425-6386 (888) 425-6386
Used (888) 426-1219 (888) 426-1219
Service (888) 427-1942 (888) 427-1942

Reviews

(1,749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Henderson from DealerRater.

Want to share your experience with this dealership?

Write a review

Dave is always on top of it!

Dave is always on top of it! Very happy with his follow up and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Patrick, We truly appreciate your kind compliments and gratitude towards Dave! We will be sure to pass it along and look forward to welcoming you back during your next service interval! Take care, Your friends and family at Mercedes-Benz of Henderson

Quick, efficient , organized service delivery for car

Quick, efficient , organized service delivery for car purchasing. Absolutely no frustration , no headaches like some dealerships . Everything was steam lined for direct customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you so much for your kind words! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

Have purchased 8 vehicles over the years from this

Have purchased 8 vehicles over the years from this dealership. Wyndell Frazier in sales and Will Bane in service are as good as anyone I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Paul, Thank you so much for your continuing patronage and kind compliments! We are so pleased to hear about the excellent service that Will and Wyndell have consistently provide you. Your feedback is greatly valued and we look forward to welcoming you back soon! All the best, Your friends and family at Mercedes-Benz of Henderson

Shawn Holtwisch was good 👍 greatest a blessing to me

Shawn Holtwisch was good 👍 greatest a blessing to me and my husband and we love ❤️ Shawn he went over and beyond for me and I’m just thankful for him and I love my Mercedes Benz GT AMG 🙏🏿🙌🏾🙏🏿😘🥰 Shawn is great 💯💯💯

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Vicky! Thank you so much for your kind words and gratitude towards Shawn! We are so pleased to hear about the excellent service he has provided you. Thank you again for choosing Fletcher Jones; we look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

Monica was very helpful in making sure all our needs were

Monica was very helpful in making sure all our needs were meet and an outstanding job on getting new car. Great customer service from beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you so much for your wonderful review! We are so pleased to have shared this purchase experience with you and wish you many amazing miles with your new car. We truly appreciate your business and cannot wait to pass along your kind words and gratitude to Monica! Take care, Your friends and family at Mercedes-Benz of Henderson

Consumer response

Good customer service.

Dave Leslie is an awesome person!

Dave Leslie is an awesome person! Always patient and understanding our service needs for our cars! Outstanding and professional always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Emma, Thank you so much for taking the time acknowledge Dave and the excellent experience he has provided you! We truly value your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

Dave Rules.

Dave Rules. My tour van runs like a top these days thanks to Dave and his skilled artisans of all things Sprinter. Impeccable service always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, Thank you so much for taking the time to acknowledge Dave and the excellent service he has provided you! We cannot wait to pass along your gratitude and we look forward to welcoming you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Henderson

From the time you walk in the door you are greeted with

From the time you walk in the door you are greeted with smiles from everyone you encounter. The fleet manager Richard had everything ready to go and the purchase went so smoothly and efficiently. Their service is so great we are now in the process of purchasing several more sprinter vans.. It was so nice to see the general manager Jim Chaisson out and about interacting with everyone on the floor and throughout the offices. They also have an outstanding coffee and snack bar with some of the best coffee I’ve had in a while. I would like to say thank you to the entire team that helped us with our purchase. Thank you Ryan Hukill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Ryan, It was such a pleasure to read your review! Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and gratitude towards our team. Thank you again for choosing Fletcher Jones; we look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

Great customer service and experience from beginning to

Great customer service and experience from beginning to end. Would highly recommend this dealership and more importantly ask for "Keoni" as he was kind, a good listener, hard worker, and not a pushy salesman that only cared about making a buck. Highly recommend, five stars all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Alana, Thank you so much for your kind compliments and recommendations! We are so pleased to hear about the excellent experience Keoni has provided you and will be sure to pass along your gratitude. Please don't hesitate to contact us should you have any questions or concerns. We look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

Roger Campbell is knowledgeable, patient, nice and a true

Roger Campbell is knowledgeable, patient, nice and a true professional. Dave in financing was quick yet through and Linda who helps after the sale was awesome. What a great team! They have “earned “ my business on this purchase and many moving forward. Thank you team! James O

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello James, Thank you for taking the time to leave us such a wonderful review! We are so pleased to have shared this purchase experience with you. Thank you for taking the time to acknowledge Roger, Dave, and Linda; we cannot wait to pass along your kind words and gratitude. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Henderson