Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "official" warranty check-up despite perfect maintenance and routine 50,000 and 100,000 checkups. Feel let down by Chrysler and the Dealership. Will have to consider when buying next time

Overall best experience from Ferman. This is the second Jee I have purchased from Ferman Jeep. I highly suggest you to go there and see Jonathan for Sales and Tom for financing.

Vehicle runs perfectly fine(until now). Just a lot of cosmetic issues you don’t expect a big box dealer to bypass, since that’s the reason most of us use them. Flew from out of state to pick up vehicle. Loose bumper, aftermarket junk side mirror, ripped rubber stripping throughout driver side vehicle door(either owner got locked out or car was being broken into). A lot of scratching due to instrument being used to open alleged locked door. Just leads to a sour taste after purchasing. Vehicle was delivered to me with no floor mats(from a huge dealer with tons of inventory). Finance manager, AJ, was awesome, came in after hours to finalize deal due to flight delay. Wouldn’t work with dealer again, however. If they’re willing to deliver a vehicle with a few cosmetic flaws, hate to see what else is overlooked or shrugged off.

Cheryl was very knowledgeable, professional, and personable. She also called me several times after my purchase to check if I was satisfied or needed anything. She made the process stress-free.

I went in for recall and it was quick Brian was very nice and David the sales man was also very nice I will recommend to others

I’ve bought or leased 7 vehicles over the past 10 years. Reasons why is we always receive 5 star service from our salesman to the service department. Your team always follows up with me or my wife when our vehicles are being serviced. Also the purchase is never pressured. Recommend this dealership to anyone looking for a vehicle and a great team that stands by there product.

Go see Jonathan Semidey and Tom Frost. They will take care of you. Jonathan was a very knowledgeable and no pressure salesman. He answered every question. Tom made the financing go easy and was awesome to work with. Want a new vehicle today? Want the process to be easy and problem free? See these two gentlemen when you do.

Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service.

They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the shop and back on the road in less than an hour. I have used them for oil changes to a full engine overhaul and always leave happy.

Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are rock stars also Phone Rep: Shirley is great too :)