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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,671 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Joe was very professional and answered all questions that

Joe was very professional and answered all questions that I had. I would definitely recommend him to anyone I know trying to buy a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for choosing Ferman Chrysler Jeep Dodge RAM Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sean greeted me and personable.

Sean greeted me and personable. He took care of the service completion for my car within the time limit he said. Thank you Sean!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Service department quickly confirmed the issue and

Service department quickly confirmed the issue and promised to contact me for repairs when the back ordered parts are available.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I would like to start with everyone at Ferman Chrysler

I would like to start with everyone at Ferman Chrysler Jeep Dodge RAM Wesley Chapel was courteous and professional. They answered all my questions and made me feel very comfortable in the purchase of my new Ram truck. But I have to say that Terry Light, Erin Hernandez and Tom Frost made the purchase experience pleasant and easy going. I would definitely refer people to their facility.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ferman Chrysler Jeep Dodge RAM Wesley Chapel!

I have the best service rep in the universe.

I have the best service rep in the universe. No matter how busy he is, Brian is always there for me. He goes the extra mile & always follows up when he saya he will. I appreciate you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Ferman Chrysler Jeep Dodge RAM Wesley Chapel. We appreciate your business and hope to see you again soon!

I have been coming to the steelership for years, and have

I have been coming to the steelership for years, and have never been disappointed! My salesperson was honest, polite and very professional. Based on my experience and his professionalism, I plan on continuing business with this institution for years to come

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ferman Chrysler Jeep Dodge RAM Wesley Chapel are glad to have you as a customer.

They were very fair and understood my situation and

They were very fair and understood my situation and worked hard to make the deal work for both dealership and myself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

I have taken my 2024 Jeep 392 for service and always

I have taken my 2024 Jeep 392 for service and always resolve the meat service with the most professional service adviser Brian Guest and the best technician very professional and always friendly and up front thank you so much

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sean and his service team always a great job.

Sean and his service team always a great job. Truly appreciate the communication and work that gets done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Ferman Chrysler Jeep Dodge RAM Wesley Chapel. We appreciate your business and hope to see you again soon!

I always get great service whenever i bring in my Jeep.

I always get great service whenever i bring in my Jeep. Never had an issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ferman Chrysler Jeep Dodge RAM Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else.