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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Everything was great, was treated with a great amount of

Everything was great, was treated with a great amount of care & respect, thank you very much :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Service was done professionally and on time.

Service was done professionally and on time. Car ran like a brand new car after service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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came in for a recall.

came in for a recall. Very good service and fairly quick. I waited for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Super friendly and super quick and very helpful.

Super friendly and super quick and very helpful. Made my first car shopping experience super easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Everyone was really friendly and went over and beyond!

Everyone was really friendly and went over and beyond! We will definitely continue to frequent this dealership for our service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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OUTSTANDING SERVICE, WAIT TIME WAS MINIMAL TECHNITION

OUTSTANDING SERVICE, WAIT TIME WAS MINIMAL TECHNITION TOOK GREAT PRIDE WORKING ON MY VEHICLE. GREAT EXPERIENCE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

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The sales staff was helpful but not pushy.

The sales staff was helpful but not pushy. They had good follow-up and didn't occupy too much time. The vehicle was cleaned and ready to go at the time of closing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My new car had an oil leak that the service dept should

My new car had an oil leak that the service dept should have seen before it was given to me. There was a leaking gasket from the factorys instalation mistake, but my new car had 49 miles on it already when I bought and the service people should have seen this or smelled the oil on the hot engine.. I smelled oil on my 75 mile ride home shortly after leaving the dealership.. I had to have the problem fixed at Sarasota Dodge. Thanks to Fermans salesman Doug K.and manager John Hurley they did their best to help me with the problem. It was very inconvenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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I did not have a appointment, I was checked in, work

I did not have a appointment, I was checked in, work completed in timely manner, great customer and friendly service. Thanks Mark and crew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Great experience with Brian my service provider.

Great experience with Brian my service provider. Great communication. Transportation to and from the facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!