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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Bo fit me into the schedule and got my vehicle repaired

Bo fit me into the schedule and got my vehicle repaired in a short time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Very professional, The dealership is very clean.

Very professional, The dealership is very clean. The service was fast. The vehicle came back clean. I was very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

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Consumer response

You welcome always it’s a pleasure

A++++ service , Brian’s professionalism really made me

A++++ service , Brian’s professionalism really made me trust my car was on the best hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I had some problems with my vehicle and it was towed to

I had some problems with my vehicle and it was towed to the dealership and my service advisor Bo was on top of the problems and took care of all the problems with my van ! Outstanding customer service and service on my vehicle! Thank you Bo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Keeps appointment schedule.

Keeps appointment schedule. Appreciate frequent updates. Need vehicles in showroom that I’m interested in purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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I purchased my last two vehicles here and felt we were

I purchased my last two vehicles here and felt we were treated professionally and fairly. One, was a used Durango. The second and most recent is a last call Challenger Scat Pack. Mark in the service department has been super. I will definitely go through him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service appointment was easy to make service advisor was

Service appointment was easy to make service advisor was very professional and kept me updated on all items related to my repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Staff was efficient and courteous and I was in and out

Staff was efficient and courteous and I was in and out very quickly. The waiting area was very clean and neat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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First oil change and tire rotate was performed timely and

First oil change and tire rotate was performed timely and professionally. Hector was very informative and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My 2023 Jeep Grand Cherokee needed an update on it's

My 2023 Jeep Grand Cherokee needed an update on it's software due to a safety recall. Hector greeted me promptly and took care of not just the safety recall but the minor paint blemish that needed a good buffing. Not only was he professional but provided a real personality that has seemed to faded away with many businesses today. Efficient, professional and friendly would sum up my last service appointment. Hector is a true asset to the Ferman team and truly delivered a 5 star customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!