Reviews
My best car buying experience in many years.
This was one the the best car buying experiences I've had in years. Everyone I dealt with at Ferman was extremely professional, efficient, responsive and of high value to me- no B.S.! Ferman transcended the typical car buying experience and got my business, as a result. On a scale of 1-10, I'm giving them a 10+. Thanks to everyone at Ferman, you're the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeep Rubicon
Good I refuse to write a large review I am giving you my review now I do not appreciate you taking up my time. It was a good experience end of it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 Dodge Ram 1500 - What a great truck !!!
I saw this vehicle while dropping my son off to get his Jeep GC fixed. Love at first site and Dave Colvin certainly felt my need to have this truck. He and Kevin worked with me at great lengths to get me financed, my lease on my current Chrysler vehicle turned in, and out the door within one day....Wow!!! So happy with the treatment and care taken to get me a great deal on this truck and hassle free turn in on my current lease. Well Done guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott Thompson
great service and your Manger Milo was outstanding!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
I have a 2015 Unlimited, which is my second purchase from Ferman, and I bring it here for service. Thanks for the excellent friendly service that I know I count always count on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Good Car Buying Experience
Kathy Meyers very caring and aware of our special requirements on the Jeep Cherokee Made sure we received any discounts due because of my husbands military service. Everyone we have had the pleasure of dealing with in service 6 years and now in sales have been professional and taken excellent care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Car Buying Experience
Gheorghe Donici helped us with our new Jeep purchase- we were in and out in about 2.5 hours- he was great! Very knowledgeable and courteous- thanks for making it a pleasant experience Gheorghe! We highly recommend Gheorghe and Ferman Chrysler Jeep Dodge Ram to anyone looking for a new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent buying experience.
Excellent buying experience. I felt valued as a customer. Tracy and John Rebello did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 Ram 1500 Big Horn
Was a previous customer to their service dept and after being loaned a Ram 1500 while Jeep was worked on I found myself in the market for one (thanks Mr. Guy). Was seen in sales by Juan M. who made multiple efforts to get me into the exact truck I was looking for. Juan as well as Mike (head of sales?) were great to work with and very accommodating. Jim from finance was professional and the entire process was not long and drawn out. I searched over 30 dealers (Ford, Chevy, Dodge) online and went to 4 or 5 in person but happy I ended up with Ferman CDJ in Lutz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Are they in the car selling business?
This was truly puzzling. I contacted them about a jeep and requested more information. I provided detail of my trade, sent links & provided detail. I then had to contact them multiple times to get them to respond for the trade value. A week later they provided me a value 3-4K less than any other evaluation I have had. -Multiple contacts just to get simple information -No follow up on requests -took a week to get a terrible trade evaluation (never responded to my inquiry about how this value was determined)
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
