Reviews
Excellent scheduling process kept me informed and updated
Excellent scheduling process kept me informed and updated right through the work process and to the moment I picked my vehicle up from service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Brian Guest was super helpful, from checking me in to
Brian Guest was super helpful, from checking me in to answering various questions I had, to keeping me posted while I was waiting. He also immediately recognized I have a mobility van, a first for me. Definitely would rate him 10/10.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Bo was great!
Bo was great! My service appointment was handled accurately and professionally. I don't normally bring my vehicles to the dealer because of the added cost associated with them, but they're no more expensive and the appointments are always handled perfectly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Unethical Behavior Here
Dealer is listing one price on this website for a Hellcat which doesn't include a $30K market adjustment fee. Completely unethical IMO. Wasted a lot of my time back and forth and only at the last minute quoted the additional $30K. Price on Cars.com is incorrect as well as their dealer website and the window sticker image they sent.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best dealership hands down always nice always kind
The best dealership hands down always nice always kind 10/10 experience and I will always be a customer for now on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Always go here for my services.
Always go here for my services. Last experience was very pleasant. Michael did great as my consultant
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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The service was great and the service guys were very
The service was great and the service guys were very friendly and the service was performed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Brian great to work with in the service dept as always.
Brian great to work with in the service dept as always. Ver helpful and knowledgable. Thanks!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The team at Ferman Jeep is always eager to help and give
The team at Ferman Jeep is always eager to help and give great service. I love the new late appointment hours. I normally drop off my vehicle the night before and pick it up later the next day. It was ready early the next morning before work. This is a huge time saver.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great service.
Great service. Brian Guest always takes great care of me whenever I need any service work done to my vehicle. Highly recommend Ferman and especially Brian
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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