Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Great customer service they get you in and out pretty fast for oil change and service

After 2 years of issues, the Service Department Manager (Bob) and Luke the New Car Sales Manager, finally came true, to all the issues since I bought the 2020 Gladiator.in around November 2019. They started with the wrong foot, with lying about the only "choice of Interest", that was to high for our excellent credit. Then the BT portable radio, the installation of a non original Mopar trail camera (with the excuse that was going to take a long time to get it), some of the original trai lights not working, the rock lights, the electronic steps, etc. It took a long time, but Finally Luke and Bob were able to resolved all the issues and I am great full, but the should it done that from the beginning and I would not have to do bad reviews. Thank you for finally pleasing the Customer, like they should do on any business, if they want the customers to return in the future, specially me, that I buy a new vehicle every 2-3 years. Thank you for finally doing great Customer Service.

Jim Pinkney did an excellent job! He was very helpful and knowledgeable. I am very pleased with my experience.

Fast, reliable and friendly customer service. My car was in and out within and hour.

Your evening service hours are greatly appreciated! We dropped our 2020 Jeep off with Service Advisor Keith Smith, who took excellent care of us, around 5 pm. Our Jeep was serviced over the night and we picked it up the following morning. Thank you, Keith Smith and the Ferman Service professionals.

Great experience from sales to finance to a thank you from the sales manager at the close of the sale. Thank you Timothy Pritchard and Tom Frost.

Awesome people to work with from sales all the way thru financing. Very clean and inviting facilities.

True professionals help me out to resolve anything I need it in timely manner, always it’s a pleasure to return here

As always, it was a great experience getting routine oil change and tire rotation services. Mark explained what I needed based upon my mileage/age of vehicle and kept me up to date on how soon everything was complete. He even offered repeatedly to get me a coffee or water while I waited!

I had a flat tire and my car was towed to Ferman. I worked with Brian Guest and he was very understanding with my concerns so he had my car worked on immediately. I also had oil change and tire rotation too. One of the best service centers in my opinion.