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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Vey through.

Vey through. My tire has a huge nail and had to replace tire. The process was seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Thank you Ferman group. Our experience was awesome!

Everyone was really good and friendly.

Everyone was really good and friendly. Salesman and new car manager were really professional and gave me everything that I wanted. The finance guy was super professional and a pleasure to work with. I walked out paying exactly what I wanted for my new Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great Service and Experience!

Great Service and Experience!! Chris Friend was an honest and knowledgable salesman. Will definitely be back again!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great job again, appreciate the great customer service

Great job again, appreciate the great customer service and work performed. Ill definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Matt made the purchase quick and easy!

Matt made the purchase quick and easy! After looking at new cars and seeing that the market is completely overpriced I broadened my search to include 2021 dodge r/t`s. The car came up at your Buick dealership for sale. The car had 11,600 miles and after purchasing was told it was Chrysler certified which extended the warranty. We have put about 200 miles since purchasing and the car is better than we expected and are very happy with our purchase! The fun factor of driving the car is absolutely amazing. Thanks again Matt for making this a very pleasurable experience!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great service with fast and expect experience.

Great service with fast and expect experience. This is a step up from some previous visits . Keep up the good work

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your review!

Entire team from GM, Sales Manager and product specialist

Entire team from GM, Sales Manager and product specialist were a pleasure to work with. Ordering process was as smooth as possible and the finance process was as quick as I have ever seen. Highly recommend this dealership whether you are ordering a specialty vehicle or buying off the lot. Thanks Shawn, Chris and John.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review!

This is my 4th Jeep purchase from Ferman over the last 20

This is my 4th Jeep purchase from Ferman over the last 20 years or so. I keep coming back due to their excellent customer service and vehicle selection. Hannah was my latest sales rep to uphold their reputation. She made my decision easy with choosing and fast delivery of my new 2023 Jeep Grand Cherokee Limited!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review!

It’s always a pleasure working with the salesmen at

It’s always a pleasure working with the salesmen at Ferman’s Brad Butler went above and beyond as usual, and we also had the pleasure of working with Randy again. This makes the 3rd vehicle purchased with them, I wouldn’t go anywhere else. Thumbs up 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

This makes our second purchase with this dealership, I

This makes our second purchase with this dealership, I wouldn’t go anywhere else, they always go the extra mile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!