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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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From the momentvwe walked in Gheorghe was awesome!

From the momentvwe walked in Gheorghe was awesome! We had contacted another salesman over the phone, but he was not available on our purchase date. This did not diminish our outstanding experience! From the sales team to the finance manager (Mr. Tom Frost) to the various sales folks on the floor, we felt like we were at home being taken great care of. Definately know where we are coming for our next vehicle...Ferman of Wesley Chapel! Thanks everyone for an outstanding experience! Love our 2022 Chrysler Pacifica!!! Cheers - Derek & Shey Herd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Very good experience.

Very good experience. Everyone was very professional and pleasant to work with. Ferman is an exceptional dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Great deal.

Great deal. Did exactly what was asked! Left all the Plastic on and nobody but the salesman touched it. Thank you Gheorghe! We will buy another next year!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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I was able to wait on the service that took exactly the

I was able to wait on the service that took exactly the time that was stated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Consumer response

Gary Javier was the Service Advisor. He was very thorough, the work was done within an hour, paperwork was ready, and I checked out quickly. Can not ask for more than that. A very good service experience.

Great service and staff.

Great service and staff..always great to deal with..always recommend..convenient hour's . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I had an exceptional time when I was at the dealership

I had an exceptional time when I was at the dealership and I was comfortable throughout the entire process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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Kathy was very personable and I just felt I could trust

Kathy was very personable and I just felt I could trust her and she had my best interest at heart. She made the whole experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Hannah was the best.

Hannah was the best. Worked with me every step of the way to make sure I got the exact vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Dealership is very helpful, and not pushy like some I

Dealership is very helpful, and not pushy like some I have experienced in the past. Edwin is very knowledgeable on the product we were looking for. Always completed his follow-up. It's not every day your salesman does the detailing on your new car. AWESOME JOB!! Website doesn't allow me to rate salesman, but Edwin went above and beyond making for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Evan helped me out with setting up servicing on my jeep,

Evan helped me out with setting up servicing on my jeep, and throughout every step he was kind and knowledgable and really advocated to get the work done on my car as soon as possible. I appreciate all the work he put in and the work done on my vehicle by the service individuals -- they got my jeep back to me way ahead of schedule, and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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