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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,673 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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The dealership is clean, organized, & efficient.

The dealership is clean, organized, & efficient. Brian as always was attentive & helpful. The service was completed quickly & as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Always a great service experience with Brian .

Always a great service experience with Brian . In and out without any issues. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Prices are high but service appointments are easy to get

Prices are high but service appointments are easy to get even last minute. My service advisor Corey, was very nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

It was an extreme pleasure buying from your dealership.

It was an extreme pleasure buying from your dealership.My wife and I fully enjoyed our experience with Sifiso and everyone we had met there.We have bought many different types of vehicles in the past years from different dealers and I would like say that this is the most enjoyable dealership of all.I can’t say enough about our Product Specialist(Sifiso).He was fantastic,and also Tom(finance mgr.)I know if we need to purchase another vehicle,we will come to Ferman.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review!

Sean told me which were the best days and times to get an

Sean told me which were the best days and times to get an oil change and did a great job getting me in and out without a long wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Service advisor Brian Guest was very attentive in

Service advisor Brian Guest was very attentive in documenting my concerns and getting them taken care of. They tried hard to duplicate a concern regarding a possible very small oil leak, going above and beyond, even keeping vehicle overnight to try to locate the leak with the dye. I was very pleased with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Excellent service.

Excellent service.Sales and finance worked together and got the job done no complaints here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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We had a great experience with service last weekend.

We had a great experience with service last weekend. We appreciate your quality customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Ryan provided outstanding customer service by keeping me

Ryan provided outstanding customer service by keeping me informed throughout the whole process! Thank you for making this as painless as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Another dealership that just wants your money, on the

Another dealership that just wants your money, on the surface they promise the sun, moon and stars but just like most any business here they just want your money and once they get it, they dont even know you, that figures, lol......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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Dealer response

We apologize for the negative experience you had with us. Please contact Judy Hester at 727.992.3907, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!