Reviews
I had a great experience, highly recommend dealer ship,
I had a great experience, highly recommend dealer ship, Keith was fantastic! And all the process was very easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gloria, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
I asked for a quote on a vehicle.
I asked for a quote on a vehicle. I was given a arbitrary number out of the blue. When I asked for a itemized quote like any other dealer would, I was told "You have reached my limit. Good luck on your search!".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The salesperson was very helpful and understood our
The salesperson was very helpful and understood our specific needs for a car on a budget. We would definitely go there again for a car in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience - quick in and out w/ no surprises -
Excellent experience - quick in and out w/ no surprises - Cody was very efficient and answered all questions. On the road in 35 minutes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jim, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Mark is great to work with.
Mark is great to work with. He is pleasant and operates with integrity. We have purchased cars from him twice and will go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Eversgerd is amazing!
Mark Eversgerd is amazing!! Bought a car from him and liked the experience so much, took my daughter to buy one from him as well. He was extremely knowledgeable and made the whole intimidating process seamless. Can not recommend this car dealership enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had such a great experience buying my first car.
I had such a great experience buying my first car. Mark made is so easy and stress-free. This was my family's second time buying a car from Mark and he's been fantastic both times. Highly recommend buying a car at Bommarito Nissan Ballwin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealer Loyalty, gone
You've lost a loyal Nissan customer. I've bought a couple used and also few new cars from this location over the 10 years. Never again, I will be taking my business elsewhere and purchasing a new vehicle. The salesman was arrogant and assuming. He didn't listen to what I was telling him and became temperamental when the deal wasn't going the way he liked. He also showed disrespect towards my wife and as we were walking away he flipped back to nice guy as if that would save the deal for him. HA....The moment he talked down to me was the moment he lost the sale. Your customers should be the priority and just because we choose to play a different game, doesn't mean you have the right to treat us with disrespect. I think Frank Bommarito would be quite disappointed if he saw his staff conducting themselves they way they do today.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (636) 394-0330. We look forward to hearing from you.
My son went for oil change and was overcharged of the the
My son went for oil change and was overcharged of the the oil change even with the coupon. Can’t imagine to charge 117$ for oil change and tire rotation . Other Nissan dealer are charging 69.99 $ for the same service . This is the second time have seen with this dealership service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Just let me say what an amazing experience.
Just let me say what an amazing experience. From the minute I walked in until driving off the lot…exceptional customer service from Mark! In fact, the entire dealership was stellar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
