Reviews
Lenny was a great advocate. He gave honest car...
Lenny was a great advocate. He gave honest car evaluation, was upfront, and very helpful. Lenny let us take our time with each car and was never pushy. Definitely not the stereotypical car sales man! Will continue to call Lenny for all our future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lenny GomezWas really helpful and easy to work with...
Lenny Gomez Was really helpful and easy to work with Made the process really easy I do recommend him to anyone want to buy car to work with him Great job !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh once again exceeded our expectations and made our...
Josh once again exceeded our expectations and made our car buying experience quick and painless. We will recommend Josh to any family & friends in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christina, we appreciate your positive review about your recent experience with us! I'll be sure to pass along your comments to Josh. Please enjoy your new purchase! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Patrick is the definition of the perfect sales man. His...
Patrick is the definition of the perfect sales man. His customer service is beyond perfect. He made my wife’s and I first time car purchase as easy as possible. He explained every step of the process and did his best to get us the best deal. He was very honest with everything and did not try to sneak in extra fees. Definitely contacting him on my next vehicle purchase. Thanks Patrick !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patrick, thank you so much for your wonderful review. I'm so happy to hear that Patrick went above and beyond in assisting you and your wife with your first car purchase. Please don't hesitate to contact us, should you need anything in the future. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Process was simple easy fast and Josh was a good guy with...
Process was simple easy fast and Josh was a good guy with a good attitude thanks for the hassle free. I will come back when I need my next car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are so happy to read such a great review about EchoPark Automotive Dallas (formerly driversselect)! Enjoy your new vehicle! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Charles Bright was very helpful and patient throughout...
Charles Bright was very helpful and patient throughout the purchasing process. We drove 2 high quality, low mileage vehicles and quickly found one that worked. Now, EchoPark has a unique business model requiring inhouse financing. I was initially frustrated by this approach, however Charles worked very hard to help me understand how the no frills approach contribute to competitive pricing. I'm a pretty tough customer, dare I say stubborn, but Charles was diligent an won me over. I will certainly consider EchoPark for future preowned needs. Keep up the great work Charles!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wiley, thank you so much for your wonderful review. I'm so glad to hear that Charles patiently answered your questions regarding our business model and that you were able to leave in the vehicle of your choice. Please don't hesitate to contact us, should you need anything in the future. Enjoy your new purchase! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com
Amazing staff and awesome vehicles! Staff was super...
Amazing staff and awesome vehicles! Staff was super respectful and helpful along my car buying journey. Went above and beyond to help me have full knowledge of the car buying process. Got an amazing rate and I couldn't be more thankful and blessed for this experience! I love my car and we will definitely be coming back to buy another for my husband in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cheryl, thank you so much for your five-star review. I'm happy to learn that your Experience Guide went above and beyond to go over our process with you and get you into the right vehicle. If you need anything in the future, please don't hesitate to contact us. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Joshua was excellent. The buying process was very easy...
Joshua was excellent. The buying process was very easy and Tariq was excellent in helping us finance and get a great rate. Great experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anand, we are so happy to read such a great review about EchoPark Automotive Dallas (formerly driversselect)! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Had a great experience with Patrick Kiefer at Echo Park.....
Had a great experience with Patrick Kiefer at Echo Park.. would definitely recommend him to friends and family.. he’s an easy going guy.. listens to what your looking for and shows an incredible amount of patience with his client!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your positive comments about EchoPark Automotive Dallas (formerly driversselect)! I'll be sure to let Patrick know how much you appreciated his service. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Not pushy. Not concerned with upselling. Easy to look for...
Not pushy. Not concerned with upselling. Easy to look for everything online before even heading In. Ed is a genuine guy trying to put you in the best car for you. Price range, wants, desires, etc. He trys to make you feel comfortable and get in and out. We were in and out in 5 hours. He put us in a car that we were even looking for but after a test drive quickly realized it was perfect for our needs and wants. Next car will be coming from here and Ed. This is a year after I bought the car btw, still love it , still think it was such a blessing to go here and still think this is the best place in DFW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, thank you so much for leaving us this review. I'm so glad Ed created the kind of guest experience we strive for. Glad you're still loving your vehicle, a year later! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

 
         
           
           
           
           
           
           
           
           
           
          