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EchoPark Automotive Dallas

(5,631 reviews)
Visit EchoPark Automotive Dallas
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2015 state dealer award
View 12 awards
2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(888) 853-3206 (888) 853-3206

Reviews

(5,631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Dallas from DealerRater.

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Very good deal

Very good customer service experience. Wide variety of cars for selection. Pace of mind to test drive and think about car. Friendly staff to deal with! Everything went smooth.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good experience with Edward Shaffer

I guess I have made one of the serious decisions in a quickest time possible with the help of driversselect and Edward Shaffer. Very nice and quick stream process made the whole experience a lot convenient for me. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Adrian was helpful not pushy. He didn’t try to sell me,...

Adrian was helpful not pushy. He didn’t try to sell me, he only asked me for what I wanted and then he figured out how he could help. He even let me walk out the first day without argument. He was respectful and polite and in the end was able to help me out and get me the deal I needed without having to put down what I originally expected. Thanks Adrian!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zero pressure. great prices

I have now bought 2 cars here over 2 successive Thanksgiving weeks in 2018 and 2019. Each time, I was very happy that I did not go to a regular car dealership. Driversselect makes it super easy to search for cars online, show up at their location, work effortlessly with one of their salespeople and be driving the car home by the end of the evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Silvestre got me a fire deal and a bomb xxx car for a...

Silvestre got me a fire deal and a bomb xxx car for a great price. Go See Him. Merry Christmas to me and my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick Enjoyable buying experience

We expected a long buying process, but were pleasantly surprised to be out with a car in less than 3 hours. We test drove a few cars and once we decided on which one we liked, the rest was handled fairly quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Finally Transparancy you can see your way through

I had been to six or seven dealership looking for the right vehicle. I had experienced the old school expected used car salesmanship. The bait and tack it on like pin the tail on the donkey, you know. In the end when your back is turned, Even at dealerships that I have had lifetime relationships. I actually found DriversSelect through car gurus and decided to take a chance on putting my information into their system that would certainly haunt me until the new vehicle I just purchased is ready for the recycler. When I spoke with Ivan, He was helpful and patient. Didn't hassle me nor did he leave me hanging. I can be a pain and even after the exchanges via text voicemail and time when we finally got to the test drive we were both on the same page and he essentially put me in the car and told me to bring it back when I felt I was comfortable with the vehicle of my choice. We were able to get through the finance and options area of the deal as if we both understood that getting screwed by a car dealer feels like getting run over by a car. That was definitely not the case here and in all honesty it was probably the least painful of all of the encounters during this I want a new vehicle process. I would highly recommend Ivan and Driversselect for your car buying needs and even if you just want to know how bad or good your dealer has been to you. Check them OUt. Sincerely, Dr. J Edwards/ Dallas Tx.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy process. Friendly and professional sales people.

Very easy process. Sales people are friendly and professional. Ghalib had all the paperwork ready for me to sign when I arrived. Keep it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and detailed!!!

Overall a great experience, they give good details on everything and have great service. Totally recommend! They answer most of your questions. They also go on based on your terms and try their best to get to the price you’re looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Joshua McKay is the best!

Joshua McKay is the best! This is the first time I buy the car in the US and I have no credit at all, so many different places where was rejected with my credit. Joshua, he'd worked so hard on it and he got a good deal for me to get a car in just only one day!!! I really appreciated him! I hope he could get more customers in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.