Lou Fusz Toyota

Very Positive buying experience. Brian Williams is a very professional, knowledgeable, & responsive Toyota Salesperson....that listens very well to his customer. The no-nonsense dealership environment and price discussion made the decision to buy @ Lou Fusz Toyota...an easy choice!

OMG the car is awesome. Scott was great during the process!And he spent so much time teaching me all about the electronics, etc. It actually talks to me!!!! Thank everyone at the dealership for me and I will recommend my friends to Scott.

We bought a 2013 Lexus ES 350 on Jan 7. I purchased the extended warranty and the Lou Fusz "Car Pass". I was told the car pass would be honored at ALL Lou Fusz dealers, including the one in Fairview Heights, IL and it's purpose is to "get us to the front of the line for oil changes". IT IS NOT, either of those things. I have no idea what it is for other than taking more money from us. They also owed us another key. It's almost July & they still have not given us our other key. The "key guy" only visits the Fairview Heights dealer on Mondays. My wife works in St. Louis & three different times I've taken her car in to get the key...he's NEVER there & they refuse to make an appointment for me because they're not sure if he'll be there or not. They also refuse to honor the "car pass" agreement. We've spoken to several people about the issue & always get the, "that's not my department" run around answer. They've also refused to refund our money for the car pass membership that is WORTHLESS!

Eric Gustafson was fantastic. My wife and I visited Eric a first time. He let us browse and only came to check on us to make sure we had all of our questions answered. After shopping around for a a few weeks we returned to test drive a new highlander. We bought it that day and had a great experience the whole way through with Eric. Highly recommend.

I had already been coming to this dealership for routine maintenance on my existing car and was always impressed with the service and staff. When I needed a second car, I thought of coming into Lou Fusz since I was already familiar and happy with the customer service. Milton helped me out immediately and got me everything I needed. His explanations, patience, and expertise really sped things along and I bought a car I am very satisfied with. I have already recommended Milton to a friend.

After purchasing my last two cars at Lou Fusz, I naturally went back to Lou Fusz for the purchase of my next car. I was very fortunate to work with Jim Donohue through my selection, test drive and purchase. Jim is very thorough, friendly and easy to work with. I will definitely recommend my friends and family to Jim when they shop for a car in the future. Thank you Jim!

I dread having to buy a car - and spend a lot of time with mickey mouse stuff at the dealership. Shane Roemer was very responsive via e-mail as I looked for the right car and then my purchase at the dealership was just about as efficient as could be expected. I would recommend both Shane (and Dave Koob who pitched in while Shane was out recovering from surgery) and the dealership. Thanks for your help!

Working with Scott Christensen and the rest of the Lou Fusz Toyota staff was a wonderful experience. They were knowledgable about all of the cars on their lot and answered all my questions! I would recommend them tom anyone looking for a car.

My experience at Fusz Toyota was completely hassle free. Scott Christensen, the dealer who helped me find my brand new Toyota Corolla, was professional and helpful. He was not pushy or manipulative, something I kind of expected from a car dealer. Scott answered all of my questions and concerns and was respectful of my time. I am very happy with my car shopping experience and will recommend it!

When we were looking for a vehicle we contacted a few dealers through Internet we got very quick and positive response from Lou Fusz.The sales persons Patrick McCafferty and Jim"Bones"Donohue were indeed one of the best sales persons we came across in this field.They were very professional .Kept their promisses.The accounts Manager was also very helpful in showing various extended service options available and helped us a lot.We returned home with the vehicle of our choice fully satisfisd .We won't have any hesitating in recommending this dealer to our friends.