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2019 state dealer award
View 14 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chad Meyers was absolutely amazing at handling our car...

Chad Meyers was absolutely amazing at handling our car purchase. He made us feel like we mattered and that we were worth his time. The man (I can't remember his name) that does the insurance there was super helpful and worked hard to get us a really good rate. The finance manager (I don't remember his name either) that worked with us was wonderful and very efficient and quick to get us approved. This was our BEST EXPERIENCE EVER buying a vehicle. Thank you Lou Fusz Toyota for having an amazing team to help us so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this! Thank you for all of your kind words! We hope you enjoy your vehicle and we look forward to seeing you in our store again!

Omari Wahidullah made my car buying experience smooth and...

Omari Wahidullah made my car buying experience smooth and easy. I would recommend to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and kind words! We appreciate you and hope you enjoy your vehicle!

I am so grateful for Nancy Schubert’s wonderful, expert...

I am so grateful for Nancy Schubert’s wonderful, expert support after having experienced a stressful hit and run accident. It was such a relief that she turned a negative experience into a positive one by facilitating the purchase of a new car. She saved me the turmoil of dealing with the repair and salvaging outcomes of a badly damaged car. Needless to say Nancy is the best and I highly recommend her for your car purchase needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for all your kind words about Nancy! We appreciate your business and your recommendation of Nancy as well! We hope to see you in our store again!

Lou Fusz Toyota provided a quick and seamless buying...

Lou Fusz Toyota provided a quick and seamless buying process. They were more than willing to ask any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a review! We hope you enjoy your new vehicle!

Great experience with Joe Gustafson at Lou Fuse. Nicest...

Great experience with Joe Gustafson at Lou Fuse. Nicest salesman I have ever met. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and recommendation! We hope you enjoy your new vehicle, and we look forward to seeing you again!

We just bought a new Toyota RAV4 from the Lou Fusz...

We just bought a new Toyota RAV4 from the Lou Fusz Dealership located at Manchester and Lindbergh. This is the fourth car we have bought from this dealership and the reason is the salesperson, Nancy Schubert. She is knowledgeable, professional, helpful, and she understands what we are looking for. A long time ago, we purchased cars from other dealerships but once we found Nancy, we have come back time and time again and will continue in the future. Treat yourself to a great car-buying experience. Go to Lou Fusz and talk to Nancy Schubert - she is terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim! We really appreciate your kind words and recommendation of Nancy! She will be happy to hear this and we look forward to seeing you again!

We drove 3 hours to this dealership and so glad we did!...

We drove 3 hours to this dealership and so glad we did! We had a wonderful experience from start to finish. Buddy Griesedieck was wonderful along with the rest of the employees that we worked with that day. Such a friendly place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate you traveling all the way to our store. Thank you for your kind words about Buddy, and w ehope you enjoy your new vehicle!

I recently purchased my Honda CR-V from Lou Fusz Toyota...

I recently purchased my Honda CR-V from Lou Fusz Toyota and had the best experience! Thanks to my awesome car salesman, Chad Meyers. He was so helpful and knowledgeable with any question I had for him. My experience and whole day went very smoothly while working with him, which I am grateful for! He was such a friendly person and I will definitely go back to him in the future! Thank you so much, Chad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a review, and your kind words about Chad! We hope you enjoy your vehicle and we look forward to seeing you again!

We enjoyed every aspect of our new car purchase. Jim...

We enjoyed every aspect of our new car purchase. Jim Donohue was awesome. He helped us locate our vehicle and guided us every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you! Thank you for your kind words, and we hope to see you in our dealership again!

Smooth, efficient, and no pressure transaction on...

Smooth, efficient, and no pressure transaction on purchasing a new Highlander from Jim Donohue. He is easy to work with and understands his product(s). And when he said drop by or call anytime with questions, I believe he meant it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jim! We are glad to hear about your great experience! We hope you enjoy your new vehicle!