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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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I purchased a 2020 Jeep Wrangler Sahara, this is my...

I purchased a 2020 Jeep Wrangler Sahara, this is my second vehicle purchased at Krystal. Brandon was very helpful and friendly! The deal I got was amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat, this 5-star review! We're so happy to hear that Brandon helped you find a 2020 Jeep Wrangler Sahara! See you at your first service appointment!

Brandon and Elizabeth took care of everything for me, the...

Brandon and Elizabeth took care of everything for me, the experience was great. I love the car and look forward to supporting such a kind group of people

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Brandon and Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your support!

Chris Connolly was great! He was pleasant, helpful and...

Chris Connolly was great! He was pleasant, helpful and patient. I had a very pleasant experience at Krystal Chrysler-Jeep-Dodge. I would definitely recommend them to all my family and friends!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Chris at Krystal Chrysler Jeep Dodge Ram Fiat, Tammy! We look forward to seeing you again!

Fantastic customer service,Brandon was very helpful and...

Fantastic customer service,Brandon was very helpful and knowledgeable, gave me a great deal and worked with me, working as many hours as I do, he still managed to find time day and night to get me set up, absolutely would recommend Krystal to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us how Brandon did! The team at Krystal Chrysler Jeep Dodge Ram Fiat, appreciate your business!

Tim and Jarod helped me and my family alot so that we...

Tim and Jarod helped me and my family alot so that we could have a wonderful truck I recommend working with the both of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat, this 5-star review! Tim and Jarod enjoyed working with you and your family to find the perfect truck for you!

Elizabeth was easy and friendly to work with. I really...

Elizabeth was easy and friendly to work with. I really appreciate her showing my wife all the features. the entire deal was done remotely until signing time which was great as we live 3 hours away from the dealer. The only glitch was an error in the financing rate with Jared quickly and easily fixed. In sum we spent about an hour and 20 minutes total at the dealer. I would def purchase a vehicle from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jason - This is what we love to hear! We're so happy to hear that Elizabeth earned your 5-stars! We hope that if you require any automotive assistance in the future, you won’t hesitate to reach out to us. - Krystal Chrysler Jeep Dodge Ram Fiat

Great buying expierence! This is my second vehicle...

Great buying expierence! This is my second vehicle puchased here! Always a pleasant experience. Tim Maltbie was great to work with! Everyone I dealt with was top notch and professional! Thank you Tim, Dan, Jarid, Andy and the entire staff at Krystal CJD! I would highly recommend Krystal CJD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that Tim, Dan, Jarid, and Andy, earned your 5-stars!

This was my first time visiting Krystal. Brandon was...

This was my first time visiting Krystal. Brandon was great to work with. He was so helpful and took the time to explain all possible options. Thanks Brandon for making it such an easy process!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Krystal Chrysler Jeep Dodge Ram Fiat family! We're so happy to hear that you had such a good experience with Brandon during your first visit! We look forward to seeing you at your first service appointment!

Very smooth transaction and great experience buying this...

Very smooth transaction and great experience buying this vehicle. Dealer was easy to work with and focused on creating a fair deal all the way around. I would definitely buy another vehicle here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat! We hope all of our customers feel this way when leaving our dealership!

Had an overall great experience dealing with Krystal...

Had an overall great experience dealing with Krystal dodge. I traveled about an hour and twenty minutes to the dealership . The sales process was easy, not pushy, and felt like a “mom and pop” car dealership just good old great customer service. Thanks to Chris C and Jared. Appreciate you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that Chris and Jared delivered great customer service during your sale! See you next time!