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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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I couldn’t recommend Krystal Chrysler Jeep more! They...

I couldn’t recommend Krystal Chrysler Jeep more! They are the most transparent dealership anywhere in the area. There are no typical “let me talk to the finance manager”, while you wait for an hour, games. Tim Maltbie is a great salesman. I was able to get exactly the vehicle I wanted - at the interest rate I deserved - and spent less than an hour at the dealership in total. If you’re looking for a new or used vehicle don’t waste your time at the other places...just go to Krystal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review, Kellie! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again - in the meantime, take care and enjoy your new vehicle!

Amazing customer service

I purchased my Jeep at Krystal nearly two years ago in the best car-buying experience I've ever had. I continue to get my Jeep serviced here because both the people are so kind and the prices are competitive. Because of work (pesky day jobs!) I was 25 minutes late to my last appointment. Plus, I spilled almost an entire cup of coffee in my cup holders. The staff made me feel at ease and told me not to worry about being late. They also told me not to worry about the coffee and cleaned it out. To top it off, they replaced my registration sticker, which has been sitting in my glove compartment for months (oops.) I really cannot recommend this dealership enough. The people are so kind, the service is excellent and the selection of vehicles is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review, Amanda! We're glad to have you as a part of the Krystal Chrysler Jeep Dodge Ram family, and we look forward to your next visit!

Really happy doing business with Krystal Chrysler Dodge....

Really happy doing business with Krystal Chrysler Dodge. Chris and the crew did all they could to find my Ram 1500 with an Eco-Diesel engine. This truck meets all my needs. Dave R.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review, Dave! We're glad to hear you enjoyed working with Chris and the team here at Krystal Chrysler Jeep Dodge Ram, and we hope you're loving your new RAM 1500 so far. Your business is greatly appreciated and we look forward to seeing you again!

Sales Consultant, Brandon Polcare, was a pleasure to work...

Sales Consultant, Brandon Polcare, was a pleasure to work with. He was courteous and available, but non-pressuring. I would highly recommend Brandon and this dealership over other typically aggressive dealerships’ approach to sales.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're happy to hear that Brandon provided you with an exceptional experience when purchasing your Jeep, and we'll be sure to pass along your kind comments. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again!

Was a great experience buying my new truck Chris was...

Was a great experience buying my new truck Chris was outstanding explained every button on my new truck. Well worth the two hour drive. Thank u

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we'll be sure to share with Chris! We appreciate you making the two hour drive to come visit us here at Krystal Chrysler Jeep Dodge Ram, and we hope you're loving your new truck. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

Brandon is awesome made my experience amazing you have...

Brandon is awesome made my experience amazing you have really made my dreams come to thanks again to you and Jared. I will be back to get my next car

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments - Brandon will be happy to hear them! We're glad we had the opportunity to help you get behind the wheel of your dream car and hope you're loving it so far. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we look forward to seeing you again. Take care and enjoy that new Dodge!

Very happy to have the car. Very speedy service! Less...

Very happy to have the car. Very speedy service! Less than 24 hrs from making a deal and driving off the lot. Very much appreciated. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 4.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

I had a great experience working with Tim and the Krystal...

I had a great experience working with Tim and the Krystal staff for my lease they had the vehicle I wanted for the price I was looking for .

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad you enjoyed working with Tim and we hope you're loving your new vehicle. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again in the future!

Superior, courteous, patient service!!!

THis is the 4th time I have purchased a car from this dealership and my third lease. I will NEVER go anywhere else!!! The BEST!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your loyal business! It's always a pleasure when you come to visit us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to the next one - in the meantime, take care and enjoy your new vehicle!

They made my car buying experience as fast and stress...

They made my car buying experience as fast and stress free as possible, Daniel Y. was awesome he helped me get into my 2019 Cherokee so I didn’t have to drive an hour and a half back the next day. Very down to earth people and good customer service easily 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad you enjoyed working with Daniel and are happy to hear that he was able to make your experience with us a smooth one. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again - until then, enjoy your Jeep and please don't hesitate to reach out if there's anything else we can do for you!