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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Jeep Purchase

Both Jared and Brandon were EXCELLENT to deal with. Have to say, it was the first time we've bought a vehicle and left feeling we were important to the dealership. THANK YOU!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review and congratulations on your new Jeep! We're glad you enjoyed working with Jared & Brandon, and we'll be sure to pass along your kind comments. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

NICE PLACE TO BY A CAR

IT WAS A PLEASURE TO WORK WITH THIS DEALERSHIP VERRY INFORMATIVE, STRAIGHT TO THE POINT, AND WILLING TO WORK WITH ME ON A TRADE. MANY THANKS

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We enjoyed working with you and we have the opportunity to do so again in the future!

Great group to do business with. They were very...

Great group to do business with. They were very accommodating. They were open and up front about the price and got us the car we wanted. We will definitely return and look forward to having our service work done there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're glad you enjoyed working with our team here at Krystal Chrysler Jeep Dodge Ram, and we look forward to seeing you for service - until then, take care and enjoy your new vehicle!

VERY GOOD -- AS USUAL

I have been buying cars for around 40 years. Krystal Jeep is like the dealerships of old. Always fair and do not push you into a car, just to sell something. The service + parts are also helpful + take care of you in a professional, helpful way. My girlfriend + myself have bought many autos from Krystal, with no problems. Mostly dealt with Tim Maltbie , in sales. He has done great getting the deals, we felt happy with. We have even sent many friends to buy from Tim + Krystal, because of their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your loyal business! We appreciate you being a member of the Krystal Chrysler Jeep Dodge family, and we look forward to your next visit!

We had a wonderful buying experience at Krystal....

We had a wonderful buying experience at Krystal. Elizabeth was exceptional and made the whole process stress free. Jared is finance was so friendly and helpful. Our interaction with the service department was very positive.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We're glad you had a great experience with our team here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future!

Over-all positive but stressful.

This was between my son and my-self the 4TH car bought or leased in a little over 3 years with this dealership. All other deals was with John and he was missed, I can become anxious and don't like the hard sell and need space. Brandon eventually read me and served me well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad that Brandon had the opportunity to assist you and we hope you're loving your new truck so far. Your & your family's business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to your next visit. Take care and please don't hesitate to reach out if there's anything else we can do for you!

I purchased a new grand caravan from Brandon. He was very...

I purchased a new grand caravan from Brandon. He was very friendly and knowledgeable. He made the process fun, stress free and enjoyable. They were able to get me the deal I was looking for AND they got me the exact vehicle I was looking for from another dealer in the area within a day! Jared The finance manager and dan hunter the sales manager went above and beyond as well. Thanks again!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We're glad you enjoyed working with Brandon and that he was able to get you in the vehicle you wanted at a price that works for you. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future. Take care and enjoy that Grand Caravan!

Chris Norcross was a pleasure dealing with and very...

Chris Norcross was a pleasure dealing with and very helpful. He went that extra mile to provide good customer service. Jared worked hard getting the right deal to meet our needs and budget. Highly recommend Krystal to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review - we'll be sure to share with Chris! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram and we hope we have the privilege of working with you again in the future. Until then, take care and enjoy your new Jeep!

Tim , It was a pleasure to buy our Jeep from you.Thanks...

Tim , It was a pleasure to buy our Jeep from you.Thanks for all your help in finding the right vehicle. Buying from Krystal made car shopping easy. Thank you, Paul and Patty

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the incredibly kind comments, Paul & Patty - Tim will be so happy to hear them! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future. Take care and enjoy your new Jeep!

Elizabeth was great - thanks very much!

She was very patient even when I had to reschedule my appointment. Wish we'd gone to this dealer first to spare us the stressful car hunt. Now, I'm thrilled to have a car that I love. Thank you! Kristy D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Kristy! We're glad you enjoyed working with Elizabeth and are happy to hear that you're loving your new vehicle. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again - until then, take care and please don't hesitate to reach out if there's anything else we can do for you!